puestos de Digital en México

Descripción de la vacante

A leading technology firm is seeking a Client Success Director based in Mexico City. This role demands a professional with 5+ years of experience in client operations, who can thrive in high-stakes environments. The selected candidate will manage the entire client lifecycle, focusing on onboarding and long-term retention. Responsibilities include conducting monthly meetings, addressing client queries, and collaborating with sales to drive growth. The ideal candidate should possess strong analytical and negotiation skills, and a solid technical background in digital technologies.

Servicios

Formación

• 5+ years of experience in client operations, preferably as a Technical Account Manager.
• Solid technical background with hands-on experience in digital technologies.
• Excellent English verbal and written communication skills.

Responsabilidades

• Conduct monthly client meetings to review performance and confirm system functionality.
• Address product-related queries and train customers.
• Collaborate with the leadership team to increase sales and establish best practices.