Sales Engineer II SE Desk MX

Samsara; Ciudad de México; A distancia; MXN 366,000 - 733,000; Jornada completa

Descripción de la vacante

A tech innovation company in Mexico City seeks a Sales Engineer to join their team. The role involves engaging with customers to understand their needs and providing technical solutions related to IoT technology. Applicants should have a BS in a relevant field and experience in pre-sales support. Fluent Spanish speakers are encouraged to apply. This is a full-time position offering the chance to make a real impact in various industries.

Formación

• 1+ years experience working with customers in a pre-sales or support capacity.
• Ability to explain complex technical concepts to non-technical audiences.
• Fluent in Spanish.

Responsabilidades

• Become an expert on Samsara products.
• Demonstrate efficient discovery to understand customer needs.
• Educate customers on technical aspects of APIs.

Conocimientos

Customer relationship building

Technical understanding

Problem-solving skills

Team collaboration

Educación

BS in Electrical Engineering, Computer Science, Mechanical Engineering, or related discipline

Descripción del empleo

About the role

As a Sales Engineer (SE) at Samsara youd be part of a diverse group of technically-minded folks working together to bring our unique connected operations technology to customers. Our daily customer engagements include conversations around logistics / supply chain management fleet maintenance strategies global asset management machine control systems / diagnostics system integration and regulatory compliance. This means a successful SE at Samsara will develop a thorough understanding of IoT hardware and sensors hands-on installation / deployment scenarios carrier networks cloud infrastructure and third-party system integrations (via our open API) to ensure the proper technical solution is presented to our customers.

This is a remote position open to candidates residing in Mexico City MX.

You should apply if

• You want to impact the industries that run our world : Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
• You have an innate curiosity about how businesses work : One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers : The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best : Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
• You are a team player : At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role you will

• Become an expert on Samsara products : where the rubber of cutting-edge tech (IoT AI computer vision) meets the road of driving digital transformation for physical operations.
• Demonstrate quick and efficient discovery to understand customer needs and answer any tech questions with the goal of doing so on a single call.
• Be highly available for standard demo / account coverage and temporary technical expertise across the entire Samsara Sales Team.
• Understand how our devices are installed (enough to explain to a prospect over the phone).
• Educate customers on technical aspects of APIs and be able to deploy scripts leveraging the Samsara API to a testing environment on demand.
• Be an advocate for your AEs prospects and customers when it comes to internal tech conversations.
• Act as a liaison between Samsaras product and sales teams translating technical feedback and enrolling the right customers in our beta programs.
• Champion role model and embed Samsaras values and operating principles as we scale globally and across new offices.

Minimum requirements for this role

• BS in Electrical Engineering Computer Science Mechanical Engineering Industrial Engineering or related discipline or equivalent work experience
• Preferred 1 years experience working with customers in a pre-sales or support capacity
• Ability to explain complex technical concepts to non-technical audiences
• Basic understanding of electronics and electrical systems
• Well-versed in one of the following : cloud software networking automation and control systems
• Experience tinkering with hardware gadgets sensors or vehicles is a plus
• Fluent in Spanish
• Based in Mexico City

Employment Type : Full Time

Vacancy : 1