Guest Experience & Revenue Specialist

Marriott Hotels Resorts; Región Costa Norte; Presencial; MXN 450,000 - 631,000; Jornada completa

Descripción de la vacante

A leading hospitality company in Mexico is seeking a Sales & Marketing role focused on providing exceptional guest service. The individual will resolve guest issues, maximize revenue through sales techniques, and support management in training efforts. Candidates should have a high school diploma or G.E.D. equivalent, with at least 2 years of related experience. This full-time position emphasizes the importance of guest loyalty and team collaboration, ensuring that all guests leave with a memorable experience.

Formación

• At least 2 years of related work experience.
• No supervisory experience required.
• Comfortable with tasks requiring physical movement.

Responsabilidades

• Resolve guest calls, requests, or problems.
• Welcome guests and address their service needs.
• Assist management in training and motivating employees.

Educación

High school diploma or G.E.D. equivalent

Descripción del empleo

A leading hospitality company in Mexico is seeking a Sales & Marketing role focused on providing exceptional guest service. The individual will resolve guest issues, maximize revenue through sales techniques, and support management in training efforts. Candidates should have a high school diploma or G.E.D. equivalent, with at least 2 years of related experience. This full-time position emphasizes the importance of guest loyalty and team collaboration, ensuring that all guests leave with a memorable experience.