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Specialist IT Application Administrator

ESSENTIAL DUTIES

• Ensure compliance with company and IT Policies and Procedures, maintaining adherence to IT governance standards.
• Enforce user access management policies, including Segregation of Duties and Change Management, ensuring compliance with security protocols.
• Process approved requests for application access, including user account creation, modification, password resets, access removal, and delegation of authority setup.
• Assist in compiling user access logs, audit trails, and other security data for periodic reporting and compliance reviews.
• Provide technical support to users facing application access issues, determining whether direct assistance, referral to key users, or escalation to the IS Help Desk is required.
• Perform administrative and clerical tasks related to application security and access management as needed.
• Suggest improvements to IT security policies, standards, tools, and environments, identifying opportunities for enhanced security practices.
• Other duties as assigned

Required Technical Skills and Experience:

• Bachelor Degree with related working experience minimum three years.
• Familiarity with business computer applications.
• Be able to comply with IT governance policies, including User Access, Segregation of Duties, and Change Management procedures.
• Be able to manage application access requests, ensuring user permissions align with security policies.
• Be able to process account modifications, including adding users, adjusting permissions, resetting passwords, and removing access.
• Be able to support IT security audits, compiling and reviewing user access logs and audit trails for compliance reporting.
• Be able to assist users with application access issues, determining appropriate solutions or referrals.
• Be able to perform administrative and documentation tasks, supporting IT security operations.
• Be able to identify and recommend security improvements, enhancing system protection and user access control.

Essentials to have:

• ITIL Foundation Certificate (preferred)
• CompTIA Security+ or equivalent certification in IT security (advantageous)
• Any certification related to access control or information security (e.g., ISO 27001 awareness) is desirable.

English language skills are required.

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Posted today

We are looking for an experienced Application Administrator to join our team. As an Application Administrator you'll work closely with our engineers to ensure system consistency and improve user experience.

Application Administrator roles and responsibilities include:

• Troubleshoot and resolve issues related to applications and services
• Manage and monitor application access matrix
• Analyze technical documentation and testing result documents
• Perform application deployment using IIS (Internet Information Services), Odoo, and Apache on Linux and Windows operating systems
• Collaborate with development teams to ensure smooth application performance and integration

PT Metrodata Electronics, Tbk (Digital Solution Provider & Technology Innovator) would like to invite you to be part of the company to develop yourself and your skills. If you are:

• Bachelor's Degree in Informatics Engineering, Information Management, Information Systems, or Statistics
• Minimum 2 years of working experience as an Application Administrator or Application Developer
• Knowledge of additional programming languages such as .Net, Java, PHP, and Python
• Hands‑on experience in application deployment using IIS (Internet Information Services), Odoo, and Apache on both Linux and Windows operating systems
• Strong analytical and problem‑solving skills
• Ability to review and analyze technical documentation

If you meet the requirement we needed, let's apply for the following open positions. Metrodata not just offer for the job, we offer you for brighter career future.

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