TikTok Shop by Tokopedia - Mall Strategy Operations Specialist - Indonesia

TIKTOK PTE LTD (TIKTOK); Jakarta Utara; On-site; IDR 500.083.000 - 833.473.000; Full time

Job summary

A leading social media platform in Indonesia is seeking a Mall Strategy Operations Specialist. This role involves driving strategic initiatives to enhance the branded shopping experience and support brand seller growth on the TTS platform. Key responsibilities include implementing policy aspects, managing complex projects through data analysis, and facilitating cross-functional communications. Ideal candidates should have experience in the e-commerce sector, excellent analytical skills, and strong English fluency. Join a dynamic team and make a significant impact.

Qualifications

• Background in the e-commerce industry is required.
• Proven ability to drive project deliverables.
• Strong sense of ownership and self-motivation.

Responsibilities

• Be responsible for parts of mall benefits/policies.
• Drive key strategic initiatives through data analysis.
• Establish collaborative relationships to achieve project goals.

Skills

Data analytical capabilities

E-commerce industry background

High-level English fluency

Business insight

Cross-functional coordination

Job description

TikTok Shop by Tokopedia - Mall Strategy Operations Specialist - Indonesia

About the team Mall Strategy Team focuses on initiatives that drive Brand Seller growth, and user's branded product shopping experience improvement on TTS platform. We are a central strategy team that design policies, strategic directions, and support infrastructure.

We work closely with Cluster team, Regional team, Campaign team, and User Growth team to facilitate the attainment of our strategic objectives.

Roles & Responsibilities:

• As a member of the Indonesia E-commerce Mall Strategy Team, be responsible for parts of mall benefits/policies.
• Drive the implementation of key strategic initiatives through data analysis, business planning, and project management.
• Take ownership of project objectives by systematically decomposing business goals into actionable initiatives with clear logic. Can take efficient cross-functional communication to monitor and ensure target achievement.
• Establish good collaborative relationships with all XFN, and achieve project goals. Meanwhile, effectively coordinate complex projects to ensure delivery of high-quality outcomes.

Qualifications

Minimum Qualifications:

• Experience: Background in the e-commerce industry is required
• Language Requirement: High-level fluency in English for listening, speaking, reading, and writing skills to be used as the primary language to communicate with the internal team, XFN, and external stakeholders who are non-Bahasa Indonesia speakers.
• Analytical Skills: Need to have data analytical capabilities.
• Business Acumen: Superior business insight and cross-functional coordination skills.

Ability to define execution paths and drive project deliverables within established business directions.

• Mindset: Strong sense of ownership and self-motivation.

Proactively identify business pain points and opportunities for optimization. Resilient under pressure with a results-oriented mindset.

Preferred Qualifications:

• Experience: experience in E-commerce strategy or business analysis is preferred.
• Project management: past experience in driving complex, cross-functional, and multi-cultural projects is preferred.