Supervisor / Assistant Manager

CV VIERINDO CAHAYA CEMERLANG; Tangerang Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in the food & beverage industry located in South Tangerang, Banten is seeking an experienced SUPERVISOR / ASSISTANT MANAGER. The role entails supervising daily operations, ensuring high standards of food quality and service, and supporting the team to achieve sales targets. Candidates should have 1–3 years of experience in food & beverage operations and possess strong leadership and communication skills. This is a full-time position offering growth in a dynamic environment.

Qualifications

• Minimum 1–3 years experience in food & beverage or restaurant operations.
• Previous supervisory or leadership experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Supervise daily front-of-house and/or back-of-house operations.
• Ensure high standards of food quality, cleanliness, and service.
• Handle guest inquiries, complaints, and feedback professionally.
• Assist in managing daily restaurant operations.

Skills

Food & Beverage operations experience

Supervisory skills

Communication skills

Interpersonal skills

Problem-solving skills

Tools

POS systems

Job description

We are seeking an experienced SUPERVISOR / ASSISTANT MANAGER to join our dynamic team at AMSTERDAMN!, a leading company in the FOOD & BEVERAGE industry. Based in South Tangerang Banten, this full-time role will be responsible for overseeing and supporting our team to ensure efficient and effective operations.

The Restaurant Supervisor oversees daily restaurant operations to ensure excellent customer service, efficient workflow, and compliance with company standards. This role supports the Restaurant Manager in leading the team, maintaining service quality, and achieving sales and operational targets.

The Restaurant Assistant Manager supports the Restaurant Manager in overseeing daily operations, ensuring excellent customer service, team performance, and operational efficiency. This role plays a key part in achieving sales targets, maintaining brand standards, and creating a positive guest experience.

Key Responsibilities (SUPERVISOR)

Operations & Service

• Supervise daily front-of-house and/or back-of-house operations
• Ensure high standards of food quality, cleanliness, and service
• Handle guest inquiries, complaints, and feedback professionally
• Monitor opening and closing procedure

Key Responsibilities (ASSISTANT MANAGER)

Operations Management

• Assist in managing daily restaurant operations
• Ensure food quality, service standards, and cleanliness meet company expectations
• Oversee opening and closing procedures
• Resolve guest complaints professionally and efficiently

Qualifications & Skills

• Minimum 1–3 years experience in food & beverage or restaurant operations
• Previous supervisory or leadership experience preferred
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Basic knowledge of POS systems and cash handling
• Leadership mindset with problem-solving skills