Store Manager

Daily Company; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading hospitality firm in Jakarta Utara is looking for a qualified individual to oversee a service team. Responsibilities include ensuring compliance with service standards, reporting incidents, and conducting training sessions. The ideal candidate should have a degree in Hospitality/Management, at least two years of experience in the food and beverage industry, and strong leadership skills.

Qualifications

• At least 2 years of working experience in the related position.
• Experience in Food & Beverage Industry/Retail (Restaurant).
• Knowledge of Food Safety Management System (GMP & HACCP) is a plus.
• Ability to work in a fast-moving environment.

Responsibilities

• Ensure that the Service Team serves customers according to SOP.
• Report every incident at the outlet to the superior.
• Calculate the outlet costs and expenses routinely.
• Create Sales and Marketing reports periodically.
• Conduct training to improve customer satisfaction.
• Lead briefings when starting a shift.
• Ensure grooming standards are in accordance with the provisions.
• Ensure the supply of equipment and supplies through inventory.
• Ensure the service sequence is in accordance with the procedure.
• Ensure the team works according to SOP and HACCP standards.

Skills

Management skills

Leadership skills

Problem-solving skills

Interpersonal skills

Fluent in English

Education

Diploma/Bachelor's Degree in Hospitality/Management

Job description

Ensure that the Service Team serves customers according to SOP

Report every incident at the outlet to the superior

Calculate the outlet costs and expenses routinely

Create Sales and Marketing reports periodically

Conduct training to improve customer satisfaction

Lead briefings when starting a shift

Ensure grooming standards are in accordance with the provisions

Ensure the supply of equipment and supplies through inventory

Ensure the service sequence is in accordance with the procedure

Ensuring the team works according to SOP and HACCP standards.

Qualification:

Candidate must possess at least Diploma/Bachelor's Degree in Hospitality/Management or equivalent from reputable university

At least 2 Year(s) of working experience in the related position

Having experience in Food & Beverage Industry/Retail (Restaurant)

Having knowledge of Food Safety Management System (GMP & HACCP)

Must be Fluent in English both written & verbal

Good management, leadership and problem solving skills

Good interpersonal skills

Ability to work in a fast moving environment company