SSU (Fragrance Gallery) & Account Coordinator

Givaudan; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global leader in fragrance solutions is seeking an SSU (Fragrance Gallery) & Account Coordinator in Jakarta Selatan. This role involves managing the fragrance product catalogue, ensuring market relevance, and supporting sales initiatives. The ideal candidate will have a degree in a relevant field, 2+ years of experience in fragrance evaluation, and strong communication skills. Join us to make a positive impact on the world through innovative fragrance solutions.

Benefits

Inclusive work environment

Opportunities for growth

Collaborative team culture

Qualifications

• 2+ years of experience in fragrance evaluation, product development, or account coordination.
• Strong knowledge of perfumery language and fragrance families.
• Detail-oriented and organized in managing multiple projects.

Responsibilities

• Manage and grow the fragrance product catalogue.
• Conduct olfactory analysis of competitor products.
• Support the sales team with evaluated promotional kits.

Skills

Olfactive knowledge

Communication skills

Analytical skills

Project management

Education

University degree in relevant field

Tools

MS Office

IBIS

Job description

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SSU (Fragrance Gallery) & Account Coordinator

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

SSU (Fragrance Gallery) & Account Coordinator - Your future position?

As the SSU (Fragrance Gallery) & Account Coordinator to manage and grow the fragrance product catalogue, ensuring its readiness for client use, maintaining product relevance to market needs, and supporting the sales team with a strong, evaluated, and well-curated library. This role bridges both product management and customer interface.

• Manage the fragrance catalog/library with continuous review and updates based on olfactive trends and bestsellers.
• Liaise with Singapore and regional creative centers to keep the portfolio aligned with market demands.
• Work with regulatory and laboratory teams to ensure collection compliance with category norms and availability of oils.
• Conduct olfactory analysis of competitor products and trends to identify fragrance gaps and opportunities.
• Write market and customer olfactive summaries for internal strategy and knowledge-sharing.
• Coordinate the development of olfactory strategy for each market/category, and ensure it reflects in the catalog offering.

Evaluation & Sample Management:

• Prepare and evaluate samples in coordination with the sales team for internal and external presentations.
• Provide olfactive comments during evaluations and benchmark analysis.
• Create promotional kits for sales and distributor teams to facilitate selling from the catalogue.
• Manage oil inventory and product expiry for the library.
• Assist in identifying customer needs and positioning catalogue offerings that match their briefs.
• Develop and deliver product presentations, leveraging catalogue collections.
• Track sales performance and product uptake using KPIs (e.g., win rate, gross profit).
• Coordinate with internal teams (Customer Service, Planning, Distribution) to ensure project execution and client satisfaction.
• Support brief handling and follow-up, particularly those involving catalogue matches or minor adaptations.

You?

Are you someone who wants to grow and shape your own world? Who needs a new challenge and bring excellent contribution to the company? Then come and join us - and impact your world.

Your professional profile includes:

• University degree in relevant field.
• 2+ years of experience in fragrance evaluation, product development, or account coordination roles.
• Strong olfactive knowledge and ability to analyze and describe fragrances.
• Skilled in MS Office and internal tools (IBIS, SMS, etc.).
• Detail-oriented, organized, and proactive in managing multiple ongoing tasks and projects.

Technical Skills:

• Strong knowledge of perfumery language and fragrance families.
• Understanding of fragrance market trends and customer preferences.
• Capability to benchmark and analyze competitors’ offerings.
• Experience managing fragrance libraries and promotional kits.
• Coordination with cross-functional teams: Creative, Lab, Regulatory, Customer Service.
• Familiarity with internal systems (e.g., IBIS, shipment tracking, product base logs).
• Strong written and verbal communication, especially for olfactory summaries and customer decks.
• Basic commercial skills: brief handling, follow-up, and customer alignment.
• Ability to deliver presentations and support customer meetings.

#LI-Onsite

#LI-Y

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.