Social Media Specialist

Inter Island Manpower Pte Ltd; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A company in the online sales industry is seeking an experienced Marketplace Manager in Jakarta Selatan, Indonesia. The role involves driving online sales growth through various platforms while executing promotional strategies and analyzing performance metrics. Ideal candidates should have at least 3 years of experience managing marketplaces and strong skills in customer management and data analysis.

Qualifications

• Minimum 3 years of experience managing marketplace platforms.
• Strong understanding of promotional tools.
• Highly organized and detail-oriented.

Responsibilities

• Drive online sales growth across marketplace platforms.
• Develop promotional strategies for sales campaigns.
• Analyze marketplace performance and implement improvements.

Skills

Marketplace management

Promotional strategy development

Data analysis

Customer management

Event planning

Logistics coordination

Market research

Tools

Microsoft Excel

Google Sheets

Job description

Responsibilities

1. Drive online sales growth across multiple marketplace platforms.
2. Develop and execute promotional strategies and creative concepts for sales campaigns.
3. Analyze marketplace performance using sales data and implement strategic improvements to optimize revenue.
4. Collaborate closely with marketing team to deliver impactful promotional initiatives.
5. Manage customer interactions, including responding to inquiries and overseeing store reviews/ratings.
6. Plan, coordinate, and manage live shopping events to boost engagement and sales.
7. Oversee end-to-end inventory management, ensuring accurate stock levels and product availability.
8. Monitor and coordinate logistics to ensure timely and accurate product deliveries.
9. Maintain and enhance online store ratings while building and preserving customer trust.
10. Conduct comprehensive market and competitor research to identify and capitalize on growth opportunities.

Job Requirements

1. Minimum 3 years of proven experience managing marketplace platforms (Shopee, TikTok Shop, Tokopedia, etc.).
2. Strong understanding of marketplace promotional tools (ads, flash sales, vouchers, etc.).
3. Creative thinking with the ability to develop engaging sales campaigns.
4. Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
5. Proficiency in Microsoft Excel/Google Sheets for sales tracking and reporting.