Room Attendant

Four Seasons; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A luxury hotel operator in Jakarta seeks a dedicated Housekeeping staff member to ensure guest satisfaction through meticulous cleaning and maintenance of rooms and public areas. Candidates should have a genuine passion for service, attention to detail, and ideally some experience in housekeeping. Flexibility to work shifts, including weekends and holidays, is essential. Opportunities for career development and employee recognition are offered.

Benefits

Excellent training and career development opportunities

Employee travel programme

Employee recognition programmes

Qualifications

• Genuine passion for service and attention to detail.
• Ability to work in a physically demanding role.
• Previous housekeeping or cleaning experience is preferred.

Responsibilities

• Clean and maintain guest rooms, bathrooms, and public areas.
• Replenish amenities to Four Seasons standards.
• Respond promptly to guest requests.
• Report maintenance issues to relevant departments.
• Work efficiently as part of a team.

Skills

Attention to detail

Communication skills

Time-management skills

Positive attitude

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location:

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centres, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top‑notch amenities and offer city‑scape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honours include the Top‑20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

What you will do:

• Clean and maintain guest rooms, bathrooms, and public areas with precision and care.
• Replenish amenities and ensure all items are presented to Four Seasons standards.
• Respond promptly to guest requests with professionalism and warmth.
• Report maintenance issues and lost & found items to the relevant departments.
• Work efficiently both independently and as part of a close‑knit team.

What you bring:

• A genuine passion for service and a keen eye for detail.
• Ability to work in a physically demanding role with a positive attitude.
• Previous housekeeping or cleaning experience is preferred but not essential.
• Excellent communication and time‑management skills.
• Flexibility to work shifts, including weekends and holidays.

What we offer:

• Excellent training and career development opportunities.
• Four Seasons employee travel programme.
• Opportunities to build a successful career with global potential!
• Employee recognition programmes.

Note

for Indonesian nationality only

Management level for this position is:

Operations - Individual Contributor