Remote Postgres Database Support Engineer

Supabase; Remote; IDR 200.000.000 - 300.000.000; Full time

Job summary

A tech company is looking for an experienced Database Support Engineer to join their Support Team. This fully remote role involves resolving complex customer issues with PostgreSQL, offering consultative advice, and mentoring junior members. You should have over 6 years in technical support with deep knowledge of PostgreSQL, strong SQL skills, and the ability to troubleshoot complex setups. The ideal candidate thrives in fast-paced environments and enjoys helping developers improve their usage of the platform.

Benefits

WeWork membership or co-working allowance

Equity ownership (ESOP)

Tech allowance for work setup

100% health insurance coverage

Annual company off-sites

Flexible work hours

Professional development allowance

Qualifications

• 6+ years in technical support, backend engineering, or similar.
• Experience handling data migration issues.
• Ability to optimize workloads and provide consultative advice.

Responsibilities

• Investigate and resolve complex customer issues.
• Provide proactive advice to optimize workloads.
• Reproduce bugs, isolate root causes, and propose workarounds.

Skills

PostgreSQL knowledge

High-performance SQL and query optimization

Troubleshooting complex setups

Debugging edge functions

Experience with cloud hosting providers

Comfortable in terminal and Linux environments

Job description

A tech company is looking for an experienced Database Support Engineer to join their Support Team. This fully remote role involves resolving complex customer issues with PostgreSQL, offering consultative advice, and mentoring junior members. You should have over 6 years in technical support with deep knowledge of PostgreSQL, strong SQL skills, and the ability to troubleshoot complex setups. The ideal candidate thrives in fast-paced environments and enjoys helping developers improve their usage of the platform.