Part Service Sales (PSS)

PT WAHANA INTI SELARAS; Lampung; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading agricultural equipment distributor in Indonesia is seeking a dedicated Part Service Sales Representative. This role focuses on promoting and selling genuine John Deere parts to customers while ensuring exceptional service and support. Candidates should have a Bachelor's degree and a minimum of 2 years of sales experience, preferably in the agricultural machinery sector. Flexibility to travel is required, and familiarity with John Deere equipment is a plus.

Qualifications

• Bachelor’s degree in Business, Agriculture, Mechanical Engineering, or related fields.
• Minimum of 2 years in parts sales, preferably within the agricultural, automotive, or heavy equipment industry.
• Familiar with agricultural machinery and parts, especially John Deere equipment.

Responsibilities

• Promote and sell genuine John Deere parts to customers.
• Address customer inquiries, provide parts recommendations.
• Monitor branch stock levels, ensure timely availability of parts.

Skills

Customer service

Communication

Parts sales knowledge

Education

Bachelor’s degree in Business or related fields

Job description

About Us

PT. Wahana Inti Selaras is the trusted distributor of John Deere tractors and agricultural equipment across Indonesia, committed to delivering the highest quality parts and support to our valued customers. As we grow, we’re seeking dedicated Part Service Sales Representatives to join our team in multiple branch locations nationwide. This role is vital in providing exceptional service and ensuring customers have access to the genuine John Deere parts they need.

Key Responsibilities

• Promote and sell genuine John Deere parts to customers, ensuring they receive the right solutions for their equipment.
• Address customer inquiries, provide parts recommendations, and assist with identifying specific parts requirements.
• Monitor branch stock levels, coordinate with the inventory team, and ensure timely availability of parts.
• Develop and maintain strong, trust-based relationships with customers to encourage repeat business.
• Manage order entries and ensure accurate, timely processing of parts orders.
• Stay updated on product knowledge, market demands, and competitor offerings to better serve customers.
• Work closely with the Service and Sales departments to provide comprehensive support and ensure customer needs are fully met.

Qualifications

• Bachelor’s degree in Business, Agriculture, Mechanical Engineering, or related fields.
• Minimum of 2 years in parts sales, preferably within the agricultural, automotive, or heavy equipment industry.
• Familiarity with agricultural machinery and parts, especially John Deere equipment, is highly advantageous.
• Strong communication and interpersonal skills, with a commitment to providing exceptional customer service.
• Ability to manage orders accurately and maintain organized records.
• Capable of understanding and meeting diverse customer needs with appropriate parts solutions.
• Works well with cross-functional teams to provide a seamless experience for customers.
• Flexible to travel anywhere to meet clients and attend industry events.
• Has a type A or C driving license; own vehicle is a plus
• Preferably a local resident.

Application Questions

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Sales Role?
• Do you have experience in a sales role?
• Do you have a current Indonesian driver's licence?
• Do you own or have regular access to a personal vehicle?
• How much notice are you required to give your current employer?
• Are you available to travel for this role when required?