Operation & Business Support Division Head

PT Bank SBI Indonesia; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A prominent banking institution in Jakarta Utara is seeking an experienced Operation & Business Support Division Head. The role requires managing operational activities including branch activation, treasury operations, and consumer protection. Candidates should possess a minimum of 15 years experience in operation & business support within the banking industry and have fluency in both English and Bahasa. Risk Management Certification and preferably Payment Service Certification are necessary for this position.

Qualifications

• Minimum 3 years working experience in a similar position.
• At least 15 years in Operation & Business Support at Banking Industry.
• Required to have a Risk Management Certification minimum Level 4.

Responsibilities

• Manage all operational activities of the bank effectively.
• Activation of branch and sub-branch operations.
• Implementation of consumer protection, customer complaints, and personal data protection.

Skills

Fluent in English

Fluent in Bahasa

Risk Management Certification

Tools

Payment Service Certification

Job description

Operation & Business Support Division Head

Qualifications:

• Expected to have minimum 3 years working experiences in similar position, also worked at least 15 years in Operation & Business Support at Banking Industry.
• Fluent in English and Bahasa, both speaking and writing.
• Have a Risk Management Certification min. Level 4
• Preferably, have Payment Service Certification

Brief Responsibilities:

To Manage All Operational Activities Of The Bank Including Activation Of Branch And Sub-Branch Operations, Treasury Operations, Implementation Of Consumer Protection Including Customer Complaints And Personal Data Protection Effectively, Efficiently, Accurately And Based On Prudent Principles In Accordance With The Company's Vision And Mission As Well As The Bank's Short And Long Term Business Plan.

Selection Questions:

• How many years' experience do you have as a Business Support Role?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Head of Department?
• How would you rate your English language skills?
• Are you willing to undergo a pre-employment background check?
• How many years' experience do you have as a Bank Executive?