Manager QSR

Pengiklan Anonim; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading quick service restaurant chain in South Jakarta is seeking a Manager QSR to oversee operations at multiple locations. The role requires strong leadership and operational skills to enhance customer satisfaction and drive profitability. Ideal candidates will have significant experience in the restaurant industry, a passion for customer service, and the ability to lead and motivate teams. The company offers career development opportunities and a collaborative work culture.

Benefits

Opportunities for career development

Flexible work arrangements

Discounts on products and services

Collaborative company culture

Qualifications

• Proven experience as a manager or assistant manager in the quick service restaurant industry.
• Strong operational and people management skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage the day-to-day operations of multiple quick service restaurant locations.
• Develop and implement operational strategies to improve customer satisfaction.
• Recruit, train, and manage a team of restaurant supervisors and staff.

Skills

Operational management

People management

Data analysis

Customer service

Communication

Job description

About the role
Join the dynamic team at KSF' as a Manager QSR. In this full-time position, you will be responsible for overseeing the operations of multiple quick service restaurant locations in South Jakarta. Your strategic leadership and exceptional customer service skills will be crucial in driving the success of our growing retail business.

What you'll be doing

• Manage the day-to-day operations of multiple quick service restaurant locations, ensuring efficient and profitable operations
• Develop and implement operational strategies to improve customer satisfaction, staff productivity, and profitability
• Recruit, train, and manage a team of restaurant supervisors and staff, fostering a positive and productive work environment
• Monitor and analyse key performance indicators, implementing corrective actions as needed to meet business objectives
• Ensure compliance with all relevant health, safety, and food hygiene regulations
• Collaborate with the central team to develop and implement new initiatives, products, and process improvements

What we're looking for

• Proven experience as a manager or assistant manager in the quick service restaurant industry
• Strong operational and people management skills, with the ability to lead and motivate a team
• Excellent communication and interpersonal skills, with the ability to engage effectively with customers and stakeholders
• Proficient in analysing data and using it to drive operational improvements
• A passion for delivering exceptional customer service and creating a positive customer experience
• Familiarity with relevant health, safety, and food hygiene regulations

What we offer

• Opportunities for career development and advancement
• Flexible work arrangements to support work-life balance
• Discounts on our products and services
• A collaborative and inclusive company culture

About us
KSF' is a leading quick service restaurant chain, known for our delicious and affordable menu offerings. With a growing presence across South Jakarta, we are committed to delivering an exceptional dining experience to our customers. As a dynamic and innovative company, we are constantly seeking talented individuals to join our team and contribute to our continued success.