LMS Operations & Student Support Specialist

Ruangguru for Business; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

An educational technology company in Indonesia seeks a dedicated professional to operate and manage the Learning Management System (LMS). Responsibilities include handling daily escalations, conducting surveys for feedback, and collaborating with various teams. The ideal candidate will have strong problem-solving skills and the ability to adapt quickly to new technologies. This role emphasizes communication and organizational abilities essential for fostering effective learning environments.

Qualifications

• Able to quickly learn LMS platforms or new technologies.
• Strong initiative to explore and master new tools.
• Detail-oriented with the ability to work independently.

Responsibilities

• Operate and manage the LMS for learning activities.
• Handle daily escalations for issues related to the platform.
• Conduct surveys to gather feedback from students.
• Collaborate with cross-functional teams.

Skills

Communication skills

Problem-solving skills

Organizational skills

Multitasking abilities

Job description

An educational technology company in Indonesia seeks a dedicated professional to operate and manage the Learning Management System (LMS). Responsibilities include handling daily escalations, conducting surveys for feedback, and collaborating with various teams. The ideal candidate will have strong problem-solving skills and the ability to adapt quickly to new technologies. This role emphasizes communication and organizational abilities essential for fostering effective learning environments.