IT Support Senior Staff

Cermati; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading fintech company in Jakarta is seeking an IT Support Specialist to ensure smooth operation of IT systems and support network maintenance. The ideal candidate will have a Bachelor's Degree in Computer Science or a related field and at least 1 year of IT support experience. Responsibilities include troubleshooting hardware and software issues, light coding for task automation, and setting up equipment. Join a dynamic team inspired by Silicon Valley culture.

Qualifications

• Minimum 1 year experience as IT Support.
• Proficient in troubleshooting software and hardware issues.
• Ability to work with various operating systems.

Responsibilities

• Ensure company's IT operations run smoothly.
• Maintain office network and internet connections.
• Troubleshoot and resolve IT problems.
• Do light coding to automate tasks.
• Setup PCs and laptops for new employees.

Skills

IT Support experience

Troubleshooting skills

Knowledge of Windows, Linux, Mac OS

Network management

Education

Bachelor Degree in Computer Science or related fields

Job description

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.

Job Description

• Help and make sure company's IT operations are running smoothly.
• Support and maintain office network and internet connection to provider.
• Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
• Do some light coding to automate tasks.
• Setup PCs and Laptops, and h elp research which items for the company to procure.

Qualifications

• Bachelor Degree majoring in Computer and Network Engineering (or related fields).
• Experience as IT Support min. 1 year.
• Proficient and capable with OS Windows, Linux and Mac OS, Office application and any support software and device.
• Good knowledge in network, hardware, software and printer troubleshooting.