IT Manager - Fox Harris Hotel & Conventions Banjarnegara

PT Ascott International Management Indonesia; Banjarnegara; On-site; IDR 45.000 - 55.000; Full time

Job summary

A leading international lodging company seeks an IT Manager in Banjarnegara, Indonesia. The role involves providing first-level support, maintaining IT systems, and ensuring security. Candidates should have a diploma in IT, at least 2 years of hospitality industry experience, strong problem-solving skills, and proficiency in English. Join a team that values talent and innovation.

Qualifications

• Minimum Diploma graduate in IT, Computer Science, or related field.
• At least 2 years of experience as an IT Manager in the hospitality industry.
• Strong knowledge of IT systems, troubleshooting, and network basics.
• Good communication, problem-solving, and organizational skills.
• Team player with the ability to manage multiple tasks; cybersecurity knowledge is a plus.
• Proficiency in English would be preferable.

Responsibilities

• Provide first-level IT support to staff and guests.
• Maintain and update IT systems, including backups and preventive maintenance.
• Ensure system security with proper passwords and documentation.
• Assist in IT projects and evaluations of new hardware/software.
• Train users and monitor IT system performance.

Skills

IT systems troubleshooting

Network basics

Problem-solving

Good communication

Organizational skills

Education

Diploma in IT or related field

Job description

Overview

Provide first-level IT support to staff and guests, solving hardware, software, and network issues. Maintain and update IT systems, including backups and preventive maintenance. Ensure system security with proper passwords and keep documentation updated. Assist in IT projects, upgrades, and evaluations of new hardware/software. Train users, coordinate with vendors, and monitor IT system performance.

Responsibilities

• Provide first-level IT support to staff and guests, resolving hardware, software, and network issues.
• Maintain and update IT systems, including backups and preventive maintenance.
• Ensure system security with proper passwords and keep documentation up to date.
• Assist in IT projects, upgrades, and evaluations of new hardware/software.
• Train users, coordinate with vendors, and monitor IT system performance.

Qualifications

• Minimum Diploma graduate in IT, Computer Science, or related field.
• At least 2 years of experience as an IT Manager in the hospitality industry.
• Strong knowledge of IT systems, troubleshooting, and network basics.
• Good communication, problem-solving, and organizational skills.
• Team player with ability to manage multiple tasks; cybersecurity knowledge is a plus.
• Proficiency in English would be preferable.

Company

The Ascott Limited is a Singapore company that has grown to be one of the leading international lodging owner-operators. It has more than 55,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe, the Middle East and Africa, as well as over 39,000 units which are under development, making a total of more than 94,000 units in over 630 properties. The company's brands include Ascott, Citadines, Somerset, Quest, The Crest Collection, lyf and the Tauzia portfolio of hotel brands. Its portfolio spans more than 160 cities across over 30 countries. Ascott's properties can be found in cities including New York, London, Paris, Brussels, Berlin and Barcelona in Europe; Singapore, Bangkok, Hanoi, Kuala Lumpur, Tokyo, Seoul, Shanghai, Beijing and Hong Kong in Asia; Melbourne and Perth in Australia, Bangalore and Chennai in India; Dubai, Doha and Manama in the Middle East as well as Ghana in Africa. Today, the company boasts over 30 years of industry track record and award-winning serviced residence brands that enjoy recognition worldwide. As we expand our global footprint, and continuously strive for better performance, stronger growth and greater shareholder value, our people are critical to our success. Join our growing talent pool and make a difference to the success and future of our group.