Indonesia: Global Sales & Service Excellence Leader

Avomind; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global trading and investment organization is looking for a Senior Manager in Jakarta Selatan to lead sales and service excellence. The role involves shaping strategy, driving operational performance, and enhancing customer experiences. Candidates must possess a university degree and proven leadership in the forex market. Fluency in Bahasa and English is essential. This position offers a competitive salary and a range of benefits including medical insurance and annual bonuses.

Benefits

Competitive base salary

Communication allowance

Health insurance

Annual bonus

12 days annual leave

Work facilities including laptop and reimbursement for business trips

Qualifications

• Proven leadership experience in regulated CFD/forex brokerage.
• Deep expertise in forex trading, currency markets, and macroeconomic factors.
• Strong analytical capability to interpret market data and operational metrics.

Responsibilities

• Lead Global Sales and Service Excellence functions in Indonesia.
• Develop strategic sales plans for market expansion and client retention.
• Implement digital-first strategies to enhance customer engagement.

Skills

Leadership in sales

Customer-centric approach

Analytical capability

Fluency in Bahasa

Fluency in English

Education

University degree in Business, Finance, Economics

Tools

MetaTrader platforms

Creatio CRM

Job description

A global trading and investment organization is looking for a Senior Manager in Jakarta Selatan to lead sales and service excellence. The role involves shaping strategy, driving operational performance, and enhancing customer experiences. Candidates must possess a university degree and proven leadership in the forex market. Fluency in Bahasa and English is essential. This position offers a competitive salary and a range of benefits including medical insurance and annual bonuses.