Field Technician Quality Assurance Officer (Automotive OEM)

Cartrack Technologies Indonesia; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading telematics company in Jakarta, Indonesia, is looking for a Field Technician Quality Assurance Officer. In this role, you will ensure the professionalism and quality of remote technicians, conduct oversight through video calls, and oversee training initiatives. The ideal candidate has a diploma in a relevant field and 3-5 years of experience in automotive or electronics. Join a dynamic team with significant growth opportunities.

Benefits

BPJS Health

BPJS Labor

Private Health Insurance

Qualifications

• Experience in providing quality assurance remotely.
• 3-5 years experience in automotive or related field.
• Knowledge of automotive electronics and installations.

Responsibilities

• Ensure remote technicians are punctual and professional.
• Conduct remote quality checks using video calls.
• Prepare reports on QA activities for management.

Skills

Punctuality

Troubleshooting

Quality assurance

Training and development

Understanding electronics

Automotive knowledge

Education

Vocational course, Diploma in Automotive, Electrical/Electronic, Mechanical or equivalent

Job description

Field Technician Quality Assurance Officer (Automotive OEM)

• Ensure that all remote technicians are punctual with proper attire to maintain a professional appearance during job assignments
• Conduct quality checks remotely by leveraging mobile video calls
• Troubleshoot issues encountered during remote site operations
• Prepare detailed reports summarizing the QA activities performed for management review
• Identify training needs for remote technicians
• Conduct training and refresher sessions to enhance their skills and knowledge
• Ensure a comprehensive understanding of the full fleet management product offering
• Familiarize yourself with the technology stack to effectively support remote operations

Requirements:

• Candidate must possess at least Vocational course, Diploma in Automotive, Electrical/Electronic, Mechanical or equivalent
• At least 3-5 Year(s) of working experience in the related field is required for this position
• Experience/Knowledge of Electronics and Automotive aftermarket product installations (Telematics/Sound Systems/Immobilizer etc.)
• Experience/Knowledge of Electrical/Mechanical repair of Automobiles and/or Heavy vehicles; (Electrical wiring repair, Faulty Finding and Mechanical Repair etc.)

PT Cartrack South East Asia is part of Cartrack Holdings Ltd., a global telematics company that operates in 23 countries. We provide a comprehensive fleet management system that includes real-time GPS tracking and data analytics. We develop our integrated Software-as-a-Service (SaaS) platform and manufacture our best-quality IoT devices internally.

In Indonesia, we have a head office in Jakarta and a branch office in Surabaya. As our business grows fast, we also place our representatives in several other areas in Indonesia. Joining our team, you will work in a multinational, dynamic, and positive environment, with career advancement opportunities both locally and regionally.

Visit our website: www.cartrack.id

BPJS Health, BPJS Labor, Private Health Insurance,