E-Commerce Manager

PT Sarana Mega Fortuna; Pluit; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading e-commerce company in Indonesia is seeking a seasoned e-commerce manager to oversee online stores and enhance sales performance. The ideal candidate should have a strong background in commerce management with 3-5 years of relevant experience and excellent leadership skills. Responsibilities include managing product listings, collaborating with partners, and driving revenue growth across multiple channels. A customer-centric mindset and knowledge of the baby and parenting market are advantageous.

Qualifications

• 3-5 years of experience in commerce management, e-commerce, or retail strategy.
• Proven track record of driving revenue growth in multiple channels.
• Creative problem-solving abilities.

Responsibilities

• Oversee all Fluffy Baby online stores and ensure an optimal shopping experience.
• Manage product listings, promotions, pricing, and inventory to improve online sales.
• Collaborate with retail partners to optimize sales performance.

Skills

Leadership

Communication

Negotiation

Customer engagement

Education

Bachelor’s degree in Business, Marketing, or a related field

Job description

Responsibilities:

• Oversee all Fluffy Baby online stores (marketplaces and website) and ensure an optimal shopping experience from product discovery to check-out.
• Manage product listings, promotions, pricing, and inventory on the e-commerce platform, website, and increase online sales, and improve conversion rates.
• Collaborate with retail partners to optimize sales performance and ensure brand consistency.
• Support retail campaigns, pop-up events, and collaborations.
• Build and maintain relationships with key retail and RM or marketplace partners, negotiate terms, and drive profitability and brand visibility.
• Work closely with marketing team to enhance the loyalty program and engage our customer base.
• Monitor and report on sales performance, customer acquisition, retention, and profitability.
• Conduct competitor analysis and industry research to inform strategy.
• Lead team, and collaborate with marketing, creative, and designer teams to ensure seamless operations and brand alignment.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• 3-5 years of experience in commerce management, e-commerce, or retail strategy.
• Proven track record of driving revenue growth in multiple channels.
• Excellent leadership, communication, and negotiation skills.
• Customer-centric mindset with a passion for engaging families.
• Creative problem-solving abilities.
• Knowledge in the baby and parenting market is a plus.