Direct Contract, Field Collector Recovery

300005 Chief Executive's Office_00002555; Indonesia; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A financial institution is looking for a Field Collector Recovery to conduct customer communications and manage collection activities. The ideal candidate will possess a Bachelor's degree and good communication skills, be motivated, and have the ability to work in a team. Responsibilities include contacting customers, reminding them of due payments, and reporting any suspected fraud. This position is critical for maintaining the bank's risk management efforts in Indonesia.

Qualifications

• Bachelor Degree (S1) required.
• Good communication skills necessary.
• Capable of operating a computer and using necessary software.

Responsibilities

• Conduct calling to customers by phone according to target assignment.
• Implement code of conduct in collection activities.
• Remind customers to make payments before the due date.
• Provide accurate information to customers.
• Inform supervisors of suspected fraud accounts.

Skills

Good communication

Teamwork

Motivated

Education

Bachelor Degree (S1)

Tools

Computer skills

Job description

Job Description - Direct Contract, Field Collector Recovery (WD71342)

Business Function

Risk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks. we provide independent review and challenge to business to ensure that appropriate balance is considered in risk/return decision. in additional, RMG is responsible for the monitoring and reporting on key risk issues of the Bank. To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure.

Responsibilities

• Conduct calling to customer by phone according target assignment
• Implementation code of conduct in collection activity
• Remind customer that handle to make payment before due date
• Give information to customers accurately and clearly
• Inform to supervisor or manager to investigate the suspected/fraud account.

Requirements

• Bachelor Degree (S1)
• Good communication
• Capable to operate computer
• Highly motivated and capable working in the team