Customer Service Engineer

Sperton Global AS; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading company in the technology sector seeks a Technical Service Specialist based in Jakarta. The role involves installation and maintenance of vision inspection systems, with a strong emphasis on customer service and technical support. Ideal candidates will possess a technical degree and experience in similar roles, alongside excellent communication skills, including proficiency in Mandarin.

Qualifications

• At least 1 year of experience in providing technical services.
• Good communication skills in Mandarin.
• Hard working, self-motivated, and a good team player.

Responsibilities

• Responsible for installation, commissioning and training of vision inspection systems.
• Conduct troubleshooting to solve technical issues.
• Pay customer visits for pre-sales evaluation and after-sales service.

Skills

Good communication skills

Technical services

Knowledge in mechanical and electrical

Team player

Education

Diploma or degree related to mechanical or electrical majors

Tools

AutoCAD

Job description

Job Description

• Responsible for installation, commissioning and training of vision inspection system, and machine acceptance.
• Pay customer visits for pre-sales evaluation and after-sales service to improve customer satisfaction and build strong relationship.
• Handle machine maintenance, and conduct troubleshooting to solve technical issues.

What We're Looking For:

• At least 1 year of experience in providing technical services.
• Good communication skills in Mandarin.
• Having adiploma or degree related tomechanical orelectrical majors is preferred.
• Good communication skills, hard working, self motivated, and a good team player.
• Knowledge in mechanical and electrical, can read and draw basic drawings. Familiar with AutoCAD.