Customer Service Call Centre Representative

PT RADITYA ANUGERAH MEDIKA; Kuta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A healthcare company based in Bali is seeking a Customer Service Call Centre Representative to join their dynamic team. In this full-time role, you will handle customer inquiries via phone, WhatsApp, and email, while supporting day-to-day operations in a fast-paced environment. The ideal candidate is fluent in English, can work under pressure, and is highly organized. Join a supportive and growing team where you have the opportunity to excel in customer service.

Benefits

Supportive, friendly work environment

Opportunity for growth

Modern facilities

Qualifications

• Fluent in English (spoken and written).
• Able to work under pressure with a calm, solutions-based approach.
• Available to work day and afternoon shifts.
• Strong ability to work independently.
• Previous call centre or customer service experience preferred.

Responsibilities

• Handle customer inquiries via phone, WhatsApp, and email.
• Support operations in a fast-paced healthcare environment.
• Manage team logistics and coordinate patient services.
• Work independently while maintaining strong team communication.

Skills

Fluent in English

Calm under pressure

Strong communication

Highly organized

Job description

Customer Service Call Centre Representative (Full-Time, 6 Days per Week)
📍 Based in Bali | Join Our Growing Team at Revive Medical!

Are you fluent in English, thrive under pressure, and passionate about delivering excellent customer service? Revive Medical is looking for a dedicated Customer Service Call Centre Representative to join our dynamic team.

About the Role:

Handle customer inquiries via phone, WhatsApp, and email.

Support day and afternoon operations in a fast-paced healthcare environment.

Manage team logistics and coordinate patient services.

Work independently while maintaining strong team communication.

6 days per week (full-time), with one day off per week.

Requirements:

Fluent in English (spoken and written).

Able to work under pressure with a calm, solutions-based approach.

Available to work day and afternoon shifts.

Strong ability to work independently.

Great communicator and highly organized.

Previous call centre or customer service experience preferred.

Why Join Us?

Supportive, friendly work environment.

Opportunity to grow with an expanding healthcare company.

Modern facilities and a professional, stable workplace.

How many years' experience do you have as a Customer Service Call Centre Representative?