Commercial & Client Relations

Aden Services – Indonesia; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading provider of integrated facility management in Indonesia is seeking a Commercial & Client Relations professional responsible for managing contracts and client communication. With a minimum of 5 years' experience in commercial administration or client relations, the ideal candidate will excel in compliance monitoring and relationship management across diverse environments, including remote industrial sites and corporate settings.

Qualifications

• Minimum 5 years’ experience in commercial administration, client relations, or sales support.
• Proven experience in PO management and B2B client communications.
• Skilled in compliance monitoring and client relationship management.

Responsibilities

• Manage and monitor purchase orders and contract lifecycles.
• Act as the primary point of contact for client communication.
• Build long-term relationships with procurement and operational stakeholders.

Skills

Contract administration

Client relations

Negotiation

Organizational skills

Analytical skills

Tools

MS Office

Contract management platforms

Job description

About the Role
Aden Indonesia is looking for a Commercial & Client Relations to manage contracts, purchase orders, and client communication across both remote sites (mining, oil & gas) and corporate facilities. This role is central to ensuring smooth commercial operations while building trusted client relationships.

Key Responsibilities

• Manage and monitor purchase orders, contract lifecycles, and renewals
• Ensure compliance with terms & conditions, while maintaining accurate records
• Act as the primary point of contact for client communication and issue resolution
• Build long-term relationships with procurement, finance, and operational stakeholders
• Provide reporting and KPI tracking to management
• Collaborate with cross-functional teams to deliver seamless service to clients

Requirements

• Minimum 5 years’ experience in commercial administration, client relations, or sales support within facilities management, mining, oil & gas, or corporate services
• Proven experience in PO management, contract administration, and B2B client communications
• Strong organizational and analytical skills, with ability to manage multiple accounts
• Skilled in negotiation, compliance monitoring, and client relationship management
• Comfortable working with both remote industrial sites and corporate environments
• Proficient in MS Office and contract management platforms

About Aden Services – Indonesia
We are a leading provider of Integrated Facility Management (IFM) and Remote Site Services, serving mining, oil & gas, and corporate sectors. With a strong focus on innovation and client satisfaction, Aden delivers sustainable solutions that power industries and support business success.

ADEN is Asia-born and Asia-centric, with a 20 year history of getting things done in China, ASEAN and beyond. ADEN has built a powerful network and is headquartered in Shanghai, China - ground zero of innovation in Industry 4.0. Already boasting an award-winning energy optimization and automation platform, ADEN continues to push forward with a vision of uniting the full spectrum of IFM solutions through our IoT platform.