Cafe Manager

Bounce Street Asia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading cafe and entertainment company in South Jakarta is seeking a Cafe Manager to oversee daily operations. In this full-time role, you will manage a team, ensure high standards of service and cleanliness, and handle inventory. The ideal candidate should have proven management experience in hospitality and strong leadership skills. This position offers competitive salary, training opportunities, and a collaborative team culture.

Benefits

Competitive salary

Bonus opportunities

Comprehensive training programs

Employee discounts

Career advancement opportunities

Qualifications

• Proven experience as a Cafe Manager or in a similar role.
• Strong leadership and people management skills.
• Excellent customer service and problem-solving skills.
• Strong attention to detail in a fast-paced environment.
• Working knowledge of cafe operations and inventory management.
• Familiarity with health and safety regulations.
• Strong communication and interpersonal skills.

Responsibilities

• Manage and lead a team of baristas and cafe staff.
• Oversee preparation and serving of food and beverages.
• Ensure cleanliness and health standards are maintained.
• Manage inventory and financial performance.
• Liaise with the team for marketing initiatives.
• Coaching and development of cafe staff.
• Resolve customer complaints.

Skills

Leadership skills

Customer service orientation

Multitasking ability

Problem-solving abilities

Communication skills

Job description

About the role

As a Cafe Manager, you will be responsible for overseeing the daily operations of Bounce Street Asia's cafe in South Jakarta. This dynamic, full-time position requires an individual with excellent leadership and customer service skills to ensure the smooth running of the cafe and a positive experience for all customers.

What you'll be doing

• Manage and lead a team of baristas and cafe staff to deliver exceptional customer service.
• Oversee the preparation and serving of food and beverages to Bounce Street Asia's customers.
• Ensure the cafe maintains high standards of cleanliness, health and safety.
• Manage inventory, order supplies, and monitor financial performance.
• Liaise with the wider Bounce Street Asia team to implement marketing initiatives and promotions.
• Provide coaching and development opportunities for cafe staff.
• Resolve customer complaints and ensure a positive dining experience.

What we're looking for

• Proven experience as a Cafe Manager or in a similar supervisory role within the hospitality industry.
• Strong leadership and people management skills, with the ability to motivate and develop a team.
• Excellent customer service orientation and problem-solving abilities.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Working knowledge of cafe operations, food and beverage preparation, and inventory management.
• Familiarity with health and safety regulations in the hospitality sector.
• Strong communication and interpersonal skills.

What we offer

• Competitive salary and bonus opportunities.
• Comprehensive training and development programmes.
• Opportunities for career advancement within the Bounce Street Asia network.
• Employee discounts and benefits.
• A positive and collaborative team culture.

About us

Bounce Street Asia is a leading cafe and entertainment destination in South Jakarta, offering a unique blend of delicious food, refreshing beverages, and interactive gaming experiences. Our mission is to create a vibrant and inclusive space where our customers can relax, socialise, and have fun.

If you are passionate about the hospitality industry and eager to join a dynamic and growing company, we encourage you to apply for this Cafe Manager role at Bounce Street Asia.