Branch Manager English Academy - Kota Semarang

Ruangguru for Business; Kota Semarang; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An innovative education company in Semarang is seeking a manager to oversee branch operations and drive student enrollment through effective marketing initiatives. The role requires a bachelor’s degree and leadership experience in sales or business operations, with strong communication skills in both Bahasa Indonesia and English. This position focuses on ensuring customer satisfaction and optimizing revenue, providing a rewarding opportunity for a motivated individual.

Qualifications

• Bachelor's Degree in any field.
• Leadership experience in Sales & Marketing or Business Development.
• Good knowledge of people management.

Responsibilities

• Coordinate and manage branches, ensuring smooth operations.
• Lead initiatives for events and promotions to drive engagement.
• Manage customer experience to ensure satisfaction.

Skills

Leadership

Sales & Marketing

People Management

Communication in English

Communication in Bahasa Indonesia

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable