Branch Leader - CRiB

Bobobox; Kota Bandung; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A hospitality company is seeking a Branch Leader in Kota Bandung, responsible for overseeing front line operations, housekeeping, and guest services. The ideal candidate will have supervisory experience in the hospitality industry, at least three years of hotel staff experience, and effective communication skills in English. This role requires maintaining cleanliness and a positive environment for guests, with opportunities to manage a dedicated team.

Qualifications

• Candidate must have at least one year of supervisory experience in hospitality.
• Minimum of three years of working experience as hotel staff.
• Must communicate effectively in English, both verbally and in writing.

Responsibilities

• Ensure smooth front line and housekeeping operations.
• Supervise team welcoming guests and providing service.
• Maintain cleanliness of all branch areas.

Skills

Supervisory experience in hospitality

Communication skills in English

Neat appearance

Education

Undergraduate degree (S1) in tourism/hospitality

Job description

What you will do

As a ‘Branch Leader’, you will ensure the smoothness of front line/host, housekeeping/cleaner, and food & beverage operation. Supervise and assist the team in welcoming the guests and serve the guests from their arrival, during stay, till their departure. You are also responsible for ensuring the cleanliness and tidiness of all branch areas (facade, lobby, pods, parking, offices, public facilities). With guidance from your superior, you will make decisions to ensure the smoothness of branch operations and provide a polite, professional, efficient, and flexible service at all times to support the positive image of the company.

You will fit in this job if you

• Candidate must possess at least undergraduate (S1) at tourism/hospitality or equivalent
• Having experience at supervisory level background specialized in front office/ housekeeping and/or f&b service or equivalent.
• At least 1 (one) year of working experience as supervisor in hospitality industry
• At least 3 (three) years of working experience as a hotel staff
• Actively able to communicate in English both verbal and written
• Able and willing to work on appointed areas selected by management.
• Able and willing to work overtime and outside operational time.
• Has neat appearance and well groomed
• Placement : Cartel in Bobobox (CRiB), Jakarta Selatan