Beauty Trainer Manager

PT Multi Wangi Alami; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading retail company in Jakarta Utara is seeking a Training Manager to enhance the skills of sales teams. The ideal candidate will develop training strategies and conduct training sessions on skincare and makeup. Candidates should have at least 3-5 years of experience in the beauty industry, strong knowledge of beauty trends, and excellent communication skills. This role presents an exciting opportunity to shape the future of beauty retail teams.

Qualifications

• 3-5 years of experience in the beauty industry.
• Experience developing training materials and conducting training sessions.

Responsibilities

• Design and implement training programs for sales teams.
• Conduct training sessions on skincare, makeup, product knowledge.

Skills

Fluent in English

Strong knowledge of skincare and makeup

Excellent communication and presentation skills

Energetic and passion to teach

Education

Diploma or certification in cosmetology / skincare / beauty field

Diploma degree or equivalent

Job description

Multiwangi Group as a leading retail company specializing in premium imported skincare, makeup, and fragrance brands. With a strong commitment to excellence, we aim to deliver exceptional product knowledge and outstanding customer experiences through well-trained and passionate teams.

Job Summary:

As a Training Manager, you will be responsible for designing, implementing, and overseeing training programs that enhance the skills and performance of the sales teams across all stores. You will work closely with brand principals and marketing to ensure our staff embody deep product expertise, excellent selling techniques, and a passion for beauty retail.

Responsibilities:

• Maintain up-to-date knowledge of beauty industry trends, product innovations, and techniques.
• Collaborate with brand principals to adapt global training materials for the local market.
• Conduct training sessions for Beauty Advisor on various topics about Skincare, make-up, product knowledge to improve product knowledge, selling skills, and customer service standards.
• Develop training strategies and materials, including manuals / modules for skincare, makeup, and fragrance products, presentations, and hands-on exercises.
• Set training program including the expenses budget based on marketing agenda
• Evaluate training effectiveness and provide follow-up coaching to ensure knowledge application.
• Prepare training reports, track KPIs, and suggest improvements based on performance data.
• Participate in marketing, promotion program
• Make regular visits to counter to support sales program and monitor BA performance
• Help conduct market research, competitor activity and market trends to be discussed with the management.

Qualifications:

• Fluent in English oral and written is a must.
• Have diploma or certification in cosmetology / skincare / beauty field will be an advantage.
• Diploma degree or equivalent is required
• Strong knowledge for skincare and makeup.
• At least 3-5 years of experience working in the beauty industry.
• Energetic and passion to teach and motivate people
• Experience developing training materials and conducting training sessions.
• Expertise in Beauty Industry (extensive knowledge and experience of the latest beauty trends, products, and techniques.)
• Excellent communication and presentation skills.
• Ability to work independently and manage multiple projects simultaneously.
• Strong organizational and planning skills.
• Ability to evaluate trainee progress and provide feedback and coaching.
• Willingness to travel and work flexible hours.

MULTI WANGI ALAMI is the leading distributor of established international cosmetic and fragrance brands in Indonesia. House of a prestigious brand Hermes. With experience of more than 40 years in the industry, our group has the strongest network coverage throughout Indonesia, especially in the high end market.