Banquet Operations Leader - Elevate Guest Experiences

Hilton Worldwide, Inc.; Jawa; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global hospitality company is seeking a Banquet Manager to oversee the Banquet Department. This role involves maintaining high customer service standards, training team members, and ensuring effective communication within the hotel. Ideal candidates should have 2-4 years of experience in a managerial role within a 4/5-star hotel, with strong leadership and interpersonal skills. This opportunity is based in Surabaya, Indonesia, where you will be an essential part of providing remarkable hospitality experiences.

Qualifications

• 2-4 years in a managerial position in a 4 / 5-star category hotel.
• Good English skills, both written and verbal.
• Strong leadership, people management and training skills.

Responsibilities

• Maintain high customer service focus.
• Promote Hilton services to guests and suppliers.
• Plan and ensure departmental orientation is carried out.

Skills

Leadership

Customer service

Communication

Problem-solving

Time management

Tools

Computer systems

Job description

A leading global hospitality company is seeking a Banquet Manager to oversee the Banquet Department. This role involves maintaining high customer service standards, training team members, and ensuring effective communication within the hotel. Ideal candidates should have 2-4 years of experience in a managerial role within a 4/5-star hotel, with strong leadership and interpersonal skills. This opportunity is based in Surabaya, Indonesia, where you will be an essential part of providing remarkable hospitality experiences.