AVP-Process Excellence & Innovation

Indosat; Indonesia; On-site; IDR 1.000.000.000 - 1.500.000.000; Full time

Job summary

A leading telecommunications company in Indonesia is seeking an experienced AVP-Process Excellence & Innovation to lead procurement transformation and drive process excellence. This role collaborates across functions to modernize operations, ensuring technology adoption and continuous improvement. Candidates should have at least 5 years of experience in procurement and possess strong project management and analytical skills. A degree in a relevant field is required.

Qualifications

• Minimum of 5 years in procurement or supply chain management.
• Experience in transformation and continuous improvement initiatives.
• 3 years as a consultant in business or procurement consultancy.

Responsibilities

• Lead procurement transformation and innovation projects.
• Implement procurement workflow optimization initiatives.
• Manage procurement system design and implementation.
• Foster cross-functional collaboration and innovation.

Skills

Project management skills

Analytical abilities

Data analysis proficiency

Communication skills

Team collaboration

Knowledge of procurement processes

Education

Degree in Supply Chain/Finance/Engineering

Job description

AVP-Process Excellence & Innovation

Location: ID

Level: Managerial

Employment Status: Permanent

Department: Group Procurement & Supply Chain Operations

Role Purpose

This role is established to lead transformation and innovation within the procurement function by driving process excellence, enabling technology adoption, and translating long-term operational plans into executable initiatives. The position serves as a strategic enabler and internal think tank to support the continuous evolution and scalability of procurement operations.

Key Responsibilities:

• Lead procurement transformation and innovation by driving process excellence, digital adoption, and operational scalability in alignment with the company’s strategic goals.
• Act as a strategic enabler by designing and executing long-term roadmaps that modernize procurement operations and support continuous improvement.
• Serve as an internal innovation hub to foster cross-functional collaboration, introduce emerging technologies, and embed a culture of agility and data-driven decision-making.
• Collaborate across functions to embed innovation and digital capabilities into core procurement processes.

Job Description

Transformation Strategy & Governance

• Oversee procurement system requirements gathering and analysis to align with strategic objectives and documented specifications.
• Define and monitor KPIs, reporting mechanisms, and governance frameworks for system performance and enhancement.
• Supervise compliance assurance processes, escalate issues, and ensure policy adherence.
• Lead strategic planning for system improvement and regulatory alignment.

Process Optimization & Scalability

• Approve and lead procurement workflow optimization initiatives, set performance targets, and monitor impact.
• Drive process standardization and implementation of automation across procurement systems.
• Ensure successful implementation of lean initiatives and scalability for future growth.
• Introduce and embed global best practices for procurement efficiency and compliance.

Technology & System Implementation

• Lead design, configuration, testing, and deployment of procurement tools (e.g. Coupa, WMS, Tower Lease Management).
• Manage system integration, collaboration between IT and business units, and resolve deployment issues.
• Oversee end-to-end implementation and ensure alignment with business needs and timelines.
• Monitor post-deployment outcomes and manage system enhancements.

Innovation & Cross-Functional Collaboration

• Cultivate a continuous improvement culture within procurement through system-driven innovation.
• Collaborate with internal and external partners to co-create procurement technology solutions.
• Lead training and knowledge-sharing initiatives to support user adoption and build internal capabilities.
• Enable compliance monitoring and data-driven improvement projects across functions.

Qualifications

Degree in a relevant discipline (Supply Chain/Finance/Engineering).

Experience:

Minimum of 5 years of experience in procurement, supply chain management, or a related field, with demonstrated experience in transformation and continuous improvement initiatives.

Ideally 3 years of experience working as a consultant, specifically in business or procurement consultancy, with a proven track record of successfully delivering projects and managing client relationships.

Skills:

• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent analytical and problem-solving abilities.
• Proficiency in data analysis and reporting tools.
• Exceptional communication and interpersonal skills.
• Proven ability to work collaboratively in a team environment and manage stakeholder relationships.
• Knowledge of procurement processes, policies, and best practices.
• Experience with governance and data stewardship activities.