Application Engineer Indonesia

Henkel AG & Co. KGaA; Desa Ciranjeng, Tangerang Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading global adhesive company in Indonesia is seeking an experienced Application Engineer to provide technical support for Packaging Adhesive projects. The role involves evaluating product performance, conducting customer visits, and maintaining laboratory standards. The ideal candidate will have strong technical knowledge in adhesive technology and excellent communication skills. Join us to enhance our adhesive solutions for customers in a fast-paced environment.

Qualifications

• Experience with application engineering in adhesive technology.
• Ability to train and develop new test methods.
• Strong understanding of flexible lamination and coating processes.

Responsibilities

• Provide technical support for Packaging Adhesive projects.
• Evaluate product performance with in-house laminator.
• Conduct technical visits and audits at customer locations.
• Maintain laboratories and ensure safety protocols.

Skills

Technical support

Product performance evaluation

Customer communication

Laboratory maintenance

Job description

About this Position

The Application Engineer will provide outstanding technical supports for Packaging Adhesive projects received from customers, SEA Application engineering manager, Sales and other departments within Henkel Packaging adhesive SBU. The selected candidate will carry out Flexible lamination machine operation, product evaluation, on-site customer support and customer compliant handling for mainly flexible lamination, coating and other Packaging adhesive related applications. This role will also provide accurate technical reports and information on products, equipment, and technical services offered by Henkel to customers, field sales representatives, and other Henkel personnel.

What you’ll do

• Report to SEA Application Engineering manager. Be based in Jakarta, Indonesia as Field Application Engineer.
• Carries out evaluating product performance with in-house laminator based on incoming requests and projects
• Review and understand complex customer components and projects and give technology advice to customers, field sales representatives, and other Henkel personnel.
• 20 – 50% travel to customers in support of specific projects and applications is required.
• Monthly reports of technical projects, activities, and issues are required.
• Train test protocols and interpretation for the relevant markets and develops new test methods when needed.
• Shared responsibility for Product Recommendations, New Product Demonstrations, and Troubleshooting for direct customers
• Performs technical visits (meetings, audits, coating trial, troubleshooting, etc.) at customers and document them via the standard Application Engineering Report template
• Works with application equipment to provide solutions to enhance customer adhesive related processes
• Responsible for directly communicating with sales, application specialists and other Application Engineering field people/team or project team members
• Maintain clean, organized, and safe laboratories. This includes maintenance and calibration of laboratory equipment, ensuring the facilities are properly functioning and making sure proper chemical labeling and storage practices are followed in the laboratories as required.