Application Engineer

Ecolab Life Sciences; Pariaman; On-site; IDR 410.306.000 - 574.430.000; Full time

Job summary

A global leader in water technology is seeking an Application Engineer to manage client relationships and focus on exceeding client expectations in Indonesia. The ideal candidate will have a Bachelor's degree in engineering, experience in water treatment, and strong problem-solving skills. This role offers opportunities for a long-term career in a supportive environment with a focus on safety and personal development.

Benefits

Company service vehicle for business & personal use

Access to best-in-class resources and technology

Opportunity for a long-term, advanced career path

Qualifications

• Experience in water treatment or specialty chemical industry.
• Working knowledge of boilers, cooling towers, chillers, and wastewater treatment.
• Ability to interact with senior-level customers.

Responsibilities

• Grow sales within an existing territory of hospitality accounts.
• Cold-call and prospect to secure new accounts.
• Provide technical support to customers and resolve issues.

Skills

Relationship management

Technical project management

Problem-solving

Communication skills

Education

Bachelor’s or Master’s degree in engineering

Tools

Water treatment systems

Job description

Overview

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.

Nalco, an Ecolab Company, is looking for an Application Engineer to join its industry-leading Nalco Water team. If you are a passionate professional who enjoys interacting with customers and likes to work in an autonomous environment, we invite you to apply. You will be joining a talented team that supports water treatment applications for a variety of industries. In this position, you will manage and develop long-standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.

What’s In It For You

• You will join a large growing company and work with some of our leading customers
• Access to best in class resources, tools, and technology
• Receive a company service vehicle for business & personal use
• Opportunity for a long-term, advanced career path in service, sales, corporate accounts or management
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment

What You Will Do

• Grow sales within an existing territory of hospitality accounts
• Cold-call and prospect to secure new accounts, as you build Ecolab’s brand in your market
• Develop business in the assigned area with new technology and applications that develop by Ecolab.
• Manage strategic district accounts to execute agreed-upon customer system assurance and continuous improvement plans
• Plant surveys of prospective customers
• Start-ups of new applications in both existing customers and in new accounts
• Develop strong relationships with the key stakeholders in the strategic district accounts
• Provided technical support to customers; identifying customer needs and resolving customer problems that related to water treatment, escalating as required
• Engage in problem-solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;
• Routine services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities
• Follow Ecolab safety guidelines and incident reporting requirements

Qualifications

• Bachelor’s degree or Master’s degree in engineering preferred in chemical
• Having experience in Water treatment or the specialty chemical industry
• Experience and networking in the Hotels, Resorts, and Facilities will be prioritized.
• Working knowledge of boilers, cooling towers, chillers, water safety, and wastewater treatment systems
• You have the ability to interact effectively with others, including senior-level customers, including the ability to teach, coach and provide guidance and constructive feedback with tact and diplomacy
• Knowledge of English is important
• You have strong relationship skills

About Nalco Water

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), and paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.