Account Manager - Bandung

PT Aplikanusa Lintasarta; Kota Bandung; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading telecommunications provider in Bandung is seeking an experienced account manager to build strong customer relationships and ensure successful delivery of solutions. The ideal candidate will have proven experience in account management within an IT context and excellent communication skills to negotiate contracts effectively. Join a company known for its adaptability and comprehensive service offerings to clients across Indonesia.

Qualifications

• Proven work experience as an account manager in information technology.
• Demonstrable ability to communicate and influence effectively at all levels.
• Experience in delivering client-focused solutions based on customer needs.

Responsibilities

• Operate as the lead point of contact for our customers.
• Build and maintain strong, long-lasting customer relationships.
• Negotiate contracts and close agreements to maximize profit.

Skills

Account management

Communication

Relationship building

Contract negotiation

Project management

Job description

Overview

Lintasarta is a leading Indonesian telecommunications and IT solutions provider, specializing in business-to-business (B2B) services. Founded in 1988, the company offers a wide range of services, including data communication, networking, cloud computing, and managed services. Lintasarta focuses on providing end-to-end solutions for enterprises, government agencies, and other organizations, helping them with their digital transformation needs.

Lintasarta has the expertise and experience to take responsibility for part or all of a customers’ information and communications operations, allowing them to concentrate on their core business. We provide applications or elements as part of a solution or, in collaboration with partners chosen for their expertise and relevance, total custom designed turnkey solutions in which every element and detail is included. We pride ourselves on adaptability, flexibility, nimbleness and trustworthiness, and we can react swiftly, work efficiently and achieve results fast.

We currently serve more than 1,700 corporate clients, connecting more than 19,000 networks, using a sophisticated NGN-based infrastructure, with local support in more than 44 cities throughout the country.

Founded in 1988, Lintasarta is one of the most comprehensive and advanced Information and Communication Technology service providers in Indonesia, connecting businesses throughout the archipelago, bringing data communication, business information services and Internet even to remote areas.

Lintasarta has the expertise and experience to take responsibility for part or all of a customers’ information and communications operations, allowing them to concentrate on their core business.

We can provide applications or elements as part of a solution or, in collaboration with partners chosen for their expertise and relevance, provide total custom designed turnkey solutions in which every element and detail is included.

We pride ourselves on our adaptability, flexibility, nimbleness and trustworthiness, and we can react swiftly, work efficiently and achieve results fast.

We currently serve more than 1,700 corporate clients, connecting more than 19,000 networks, using a NGN-based platform, and backed by local support in more than 44 cities throughout the country.

About The Role - The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Operate as the lead point of contact for any and all matters specific to our customers
• Build and maintain strong, long-lasting customer relationships (B2B)
• Negotiate contracts and close agreements to maximize profit
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Qualifications

• Proven work experience as an account manager in information technology company (B2B company)
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail