Account Executive

PT. Multi Bit Group Asia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading IT services company in Jakarta Utara is looking for an experienced Account Executive to manage client relationships and drive business development. The ideal candidate has over 5 years of experience, strong communication and negotiation skills, and a deep understanding of web development processes. This role involves liaising with clients, leading project timelines, and ensuring high satisfaction levels, along with opportunities for revenue growth.

Qualifications

• Minimum 5 years of experience in account management, client servicing, or business development.
• Fluent in English (both written and spoken).
• Strong understanding of web development processes and IT project lifecycle.

Responsibilities

• Act as the main point of contact for assigned clients.
• Understand clients’ business goals and translate them into actionable strategies.
• Lead and oversee project timelines and deliverables.

Skills

Communication skills

Negotiation skills

Analytical mindset

Leadership capability

Education

Bachelor’s degree in Business Administration, IT, or related fields

Job description

We are open for Account Executive position.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related fields;
• Minimum 5 years of experience in account management, client servicing, or business development (preferably in IT, software, or web development companies);
• Fluent in English (both written and spoken) & must be able to handle communication and presentation with international clients;
• Strong understanding of web development processes, UI/UX concepts, and IT project lifecycle;
• Excellent communication, negotiation, and presentation skills;
• Proven ability to manage multiple client accounts and projects simultaneously;
• Analytical mindset with the ability to translate client needs into business or technical solutions;
• Leadership capability and team management experience are highly preferred.

Responsibilities

• Act as the main point of contact for assigned clients and manage the overall relationship to ensure long-term satisfaction;
• Understand clients’ business goals and translate them into actionable web and system development strategies;
• Lead and oversee project timelines, deliverables, and coordination between clients and internal technical teams;
• Prepare and present business proposals, quotations, and project reports in professional English;
• Negotiate contracts, pricing, and project terms with clients under company policy;
• Identify new business opportunities within existing accounts and contribute to revenue growth;
• Collaborate closely with developers, designers, and QA teams to ensure project quality and timely delivery;
• Resolve client concerns and elevate critical issues appropriately to management;
• Maintain accurate documentation of project progress, client communications, and sales forecasts.