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Manchester, United Kingdom

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cbab099b8501

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26.04.2025

10.06.2025

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JOB DESCRIPTION We're looking for you! The position is open at all our offices located in the UK.

Your Role

A national role contributing to the turnover growth of the UK branches. You will be responsible for customer retention, customer development, and acquisition of new customers across defined business fields / transport modes. Furthermore, you will ensure communication and interaction between the customer and the relevant departments of the KN organisation, promoting products and customer care.

Your Responsibilities

1. To generate new Export business opportunities with a focus on the export SME sector.
2. Execute cold calls to potential customers from your target customer list to acquire new business and conduct onboarding calls regarding volume and quality agreements.
3. To initiate the onboarding process in alignment with the Sales and Customer Care Manager.
4. To make pricing decisions in alignment with Trade.
5. Create, send, and follow-up on proposals and presentations to customers.
6. To prepare quotations using our online tools and submit proposals to customers.
7. Analyze customers’ needs and potential, then take necessary steps to foster business growth.

Your Skills and Experiences

• Demonstrated experience in a similar role.
• Knowledge of sales processes and customer retention/customer care.
• Experience managing existing customer portfolios/pipelines.
• Strong customer and solution orientation.
• Team-oriented, target-driven, and determined.
• Proficiency in MS Office and CRM systems.
• Excellent communication skills.

Good Reasons to Join

If you wish to become a valued member of our team, we offer a rewarding environment including the Kuehne+Nagel pension plan, Route 2 Rewards scheme with discounts, recognition, and wellbeing benefits, as well as an employee assistance program providing 24/7 GP, legal, financial advice, and mental health support. We are proud to be a Gold Covenant employer, recognizing the skills and value of service leavers.