Technical Manager-Jobs in Großbritannien

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Core Hours: Monday - Friday 8:00am - 5:00pm

This job involves providing high-quality and compliant technical services. The Contract Delivery Manager will ensure efficient service delivery within budget and specifications, monitor and report on performance, and aim for continuous improvement.

Duties & Responsibilities

• Lead maintenance management, providing information on service plans and records
• Support all maintenance-related activities through effective communication
• Respond promptly and professionally to client requests
• Ensure compliance with contract specifications
• Provide monthly reports to clients and internal teams

Health, Safety and Environmental

• Adhere to all health, safety, and environmental policies
• Maintain risk assessments, COSHH records, and safe work method records
• Ensure staff are aware of and comply with H&S responsibilities
• Monitor service partners for compliance with legislation
• Manage remedial, emergency, and planned works to ensure safety

Quality of Service Delivery

• Assess performance and drive improvements in skills, attitude, and resource utilization
• Update asset lists, schedules, and instructions on client platforms
• Plan labor and schedule tasks effectively
• Follow quality systems and ensure preventative and remedial actions
• Utilize business systems effectively, including financial and maintenance management
• Review work schedules for efficiency and value
• Report on quality and financial performance in line with KPIs

Continuous Improvement

Regularly review and recommend service improvements or cost savings, adopting a proactive and innovative approach to changes.

Personnel Management and Administration

• Provide technical support and assess team performance
• Ensure staff presentation and morale are maintained
• Handle HR queries and conduct staff recruitment and induction
• Distribute work based on capability and capacity
• Contribute to staff and supplier appraisals
• Maintain administrative records as per policy

Finance

• Manage purchasing and processing of maintenance supplies and subcontractors
• Maintain accurate records and reports on expenditures
• Ensure timely invoicing and manage debt levels
• Control costs and promote cost-effective practices

Critical Performance Measures

• H&S compliance
• Effective management and retention of staff
• Financial management of budgets
• Achievement of KPIs
• Maintenance quality and management
• Client support and liaison

Qualifications & Experience

Experience in Building Services industry, strong communication skills, familiarity with CAFM systems, technical competence in building services, team leadership ability, proficiency in Microsoft Office.