Technical Claims Advisor | Growth & Training Prospects

MPJ Recruitment; Harlow; On-site; GBP 28,000 - 30,000; Full time

Job summary

A growing recruitment agency is seeking a Technical Claims Advisor located in Harlow, UK, to play a vital role in the claims process. This position requires a confident problem-solver who can manage claims efficiently and provide outstanding customer care. The ideal candidate will guide customers through their claims while adhering to industry standards. The role comes with clear progression pathways, comprehensive training, and benefits like a pension scheme and free parking.

Benefits

Free on-site parking

Pension scheme: 4% employee / 4% employer contribution

Fully funded training

Opportunities for industry courses

Clear progression pathways

Casual dress code

Option to purchase additional holiday allowance

Qualifications

• Strong problem-solving skills to assist customers effectively.
• Ability to manage claims professionally and empathetically.
• Experience with customer service roles is desirable.

Responsibilities

• Provide claims guidance across multiple products.
• Manage and resolve claims via various communication channels.
• Gather information and documents for efficient claims processing.
• Ensure compliance with regulatory and company standards.

Job description

A growing recruitment agency is seeking a Technical Claims Advisor located in Harlow, UK, to play a vital role in the claims process. This position requires a confident problem-solver who can manage claims efficiently and provide outstanding customer care. The ideal candidate will guide customers through their claims while adhering to industry standards. The role comes with clear progression pathways, comprehensive training, and benefits like a pension scheme and free parking.