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Main office Address: 7 Eastgate, Banstead, Surrey , SM7 1RN

Job Title:

Community Care Assistant

Hourly Pay: 12.50 per hour to 13 per hour ( based on Experience )

Mileage: 40 pence for each mile driven between visits.

Location:

Banstead, Kingswood, Tadworth, Coulsdon, Leatherhead, Ashtead, Bookham, Esher, Epsom and Ewell, Epsom Downs and surrounding areas.

Reporting to:

Team Leader and Registered Manager

Role Purpose:

As a Home Care Worker, you will provide high-quality, person-centred care to adults with various personal care needs learning disabilities, autism, and/or mental health as well needs to be cared in their own homes. The role is focused on promoting independence, enhancing well-being, and ensuring individuals have choice and control over their lives while living in their own homes.

Main Responsibilities & Duties

1. Supporting Individuals' Well-being and Independence

·Promote independent living skills, encouraging individuals to carry out daily activities with appropriate support.

·Support clients with personal care (if required) in a dignified manner.

·Assist with household tasks, including cleaning, laundry, and shopping.

·Support individuals to prepare and cook meals according to their dietary preferences.

·Assist with managing medication, ensuring compliance with care plans.

·Monitor and support clients’ mental and physical well-being, identifying changes in health and reporting concerns.

2. Social Inclusion and Community Engagement

·Encourage and support individuals to engage in the local community, such as attending social groups, volunteering, or employment.

·Assist individuals in using public transport safely and independently.

·Facilitate activities and hobbies, such as arts and crafts, watching movies, gaming, or exercise.

·Support individuals to maintain relationships with family and friends.

3. Communication & Person-Centred Support

·Foster a person-centered approach, ensuring individuals have choice and control over their lives.

·Utilize effective communication techniques, including active listening, observation, and responding to non-verbal cues.

·Work alongside individuals to help them develop confidence and self-advocacy skills.

4. Health & Safety and Risk Management

·Follow all safeguarding policies and procedures to protect individuals from harm.

·Adhere to risk assessments and promote positive risk-taking to encourage independence.

·Ensure the home environment is safe, reporting hazards or maintenance issues.

·Provide emotional support during challenging situations, such as distress, anxiety, or behavioural difficulties.

5. Financial and Tenancy Support

·Support individuals with budgeting, paying bills, and managing their finances.

·Assist in maintaining tenancy agreements, ensuring compliance with housing rules and regulations.

·Help individuals understand their rights and responsibilities as tenants.

6. Working with the Team and External Agencies

·Work collaboratively with the Registered Manager, Team Leader, and other Support Workers.

·Liaise with social workers, health professionals, and family members where appropriate.

·Attend team meetings, handovers, and training sessions as required.

·Maintain clear and accurate records of support provided.

7. General Responsibilities

·Maintain confidentiality in line with GDPR and company policies.

·Work flexibly, including weekends, bank holidays, and sleep-in shifts as per the rota.

·Adhere to the company’s values, policies, and procedures.

·Engage in ongoing training and development to enhance professional skills.

Work Schedule & Expectations

·Shifts Patterns: 7 AM to 2 PM and 4 PM to 9 PM

·Weekend Work: Mandatory to work alternative weekends.

Training & Development

·Commitment to training: Employees are expected to actively engage in and complete all required training to maintain high standards of care and professional development.

·Full induction training, including safeguarding, medication administration, and first aid.

·Ongoing learning and career progression opportunities to enhance skills and knowledge.

·Support for achieving Health & Social Care qualifications (e.g., NVQ Level 2/3).

·Regular competency assessments and refresher training to ensure best practices are maintained.

Performance Expectations & Reviews

·Employees are subject to a 6-month probationary period with regular reviews.

·Performance is assessed based on competency, attendance, professionalism, and engagement with individuals.

·Regular supervisions and appraisals to identify support and career development opportunities.

Confidentiality & Professional Conduct

·Maintain strict confidentiality regarding clients, colleagues, and company information.

·Adhere to company policies on social media use and professional conduct.

·Any breach of confidentiality is a disciplinary offense and may result in dismissal.

Safeguarding & Compliance

·Employment is subject to a satisfactory Enhanced DBS check.

·Staff must be enrolled in the DBS Update Service.

·All employees must comply with the Mental Capacity Act (MCA) and safeguarding policies.