Social Media & Community Specialist - UK

BJAK; Remote; GBP 60,000 - 80,000; Full time

Job summary

A fast-growing financial services platform in the UK is looking for a Social Media & Community Specialist. You will develop strategies to enhance brand awareness, create engaging content, and analyze campaign performances. The ideal candidate has a degree in Marketing or Communications and over 3 years of relevant experience, with strong analytical skills. This role offers above-market remuneration and career growth opportunities within a collaborative team culture, with remote work flexibility from London.

Benefits

Above-market remuneration

Fast-track career growth

Collaborative team culture

Remote work flexibility

Qualifications

• 3+ years of experience as a Social Media Executive or similar role.
• Strong portfolio demonstrating successful social media campaigns.
• Deep understanding of social media platforms and algorithms.

Responsibilities

• Develop and implement social media strategies to increase brand awareness.
• Create and curate engaging content for social media platforms.
• Monitor and analyze performance of social media campaigns.

Skills

Social media strategy development

Content creation

Social media analytics

Excellent communication skills

Analytical skills

Education

Bachelor's degree in Marketing, Communications, or related field

Job description

Social Media & Community Specialist – UK

BJAK is Southeast Asia's largest insurance and financial services platform. Headquartered in Malaysia, we help millions of users access affordable, transparent, and simplified financial products through Bjak.com. Our proprietary technologies — from custom APIs to AI‑driven engines — simplify previously complex or inaccessible services, from insurance to investments.

We operate across Malaysia, Taiwan, and Japan, and are building next‑generation AI systems to transform how people experience financial services in ASEAN. Join us from London (remote‑friendly) if you're looking for a fast‑growing company where you can think big and make a meaningful impact.

What You'll Do

• Develop and implement social media strategies to increase brand awareness and drive engagement
• Create and curate engaging content for our social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and others
• Monitor and analyze the performance of social media campaigns and provide insights and recommendations for improvement
• Stay up‑to‑date with the latest trends and best practices in social media marketing and implement innovative strategies accordingly
• Collaborate with cross‑functional teams to ensure alignment of social media activities with overall marketing objectives
• Prepare regular reports on social media performance metrics and present findings to key stakeholders

Requirements

• Bachelor's degree in Marketing, Communications, or a related field
• Comfortable working in a fast‑paced, high‑execution environment
• 3+ years of experience as a Social Media Executive or similar role, with a strong portfolio demonstrating successful social media campaigns and content creation
• Deep understanding of social media platforms, algorithms, and trends, with hands‑on experience managing corporate social media accounts
• Excellent written and verbal communication skills, with a knack for crafting compelling and creative content
• Strong analytical skills and proficiency in social media analytics tools to track performance and measure ROI
• Ability to multitask, prioritize, and thrive in a fast‑paced, deadline‑driven environment
• Creative thinker with a passion for storytelling and engaging audiences
• Strong attention to detail and organizational skills

Benefits

• Above‑market remuneration
• Fast‑track career growth & exposure
• Meaningful, mission‑driven work
• Collaborative and inclusive team culture
• Flat structure — ideas and initiative matter more than titles
• High autonomy, real responsibility, and unlimited growth potential
• Remote work flexibility from London