Service Delivery jobs in United Kingdom

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Are you ready to Lead, Inspire, and Transform Clinical Excellence? As our Senior Clinical Services Matron, you'll launch and lead a brand-new team, setting the gold standard for care. Reporting to the Regional General Manager with a professional dotted reporting line to Head of Clinical Delivery, you'll champion clinical excellence, safety, and exceptional client experiences.

Location: Marston Green

Contract Type: Permanent

Hours: Full time, 37.5 hours core hours 8am-4pm, Monday to Friday with the occasional Saturday shift

Salary: £51,078.01 - £56,185.81(depending on experience and skills)

Your Impact Starts Here

Be at the forefront of our regional expansion - Build Something Extraordinary. You'll help set up new sites and cultivate a skilled, passionate team. If you're a dynamic leader with a valid Nursing and Midwifery PIN, we want to hear from you! With hands-on training and travel opportunities, you'll seamlessly integrate and elevate our services and empower teams to inspire them to provide enhanced care, and exceed expectations.

The Senior Clinical Service Matron plays a pivotal role in providing strategic leadership and overseeing the delivery of safe, effective, and compassionate clinical services within a newly established region. As a core member of the regional leadership team, this role is instrumental in launching and embedding services in a new geographical area-building clinical operations from the ground up and ensuring they align with national standards and the organisation's core values.

This position calls for a dynamic, forward-thinking leader with the vision and drive to build high-performing teams, design robust clinical pathways, and cultivate a culture of excellence from day one. The Senior Clinical Service Matron will collaborate closely with local and regional stakeholders to ensure the successful mobilisation of services, while also managing a team of Clinical Managers to consistently deliver high-quality care throughout the client journey.

What's in it for you?

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

Financial Reward: Take advantage of free parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through the Blue Light Card!

Health and Wellness: Access a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.

Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits. No more early, late, bank holiday or Sunday shifts!

Career Development: Benefit from paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What You'll Be Doing (First 6-12 Months)

Strategic Planning & Site Launches - Partner with the RGM to bring ambitious growth plans to life.
Seamless Integration - Ensure smooth operations, technology adoption, and team coordination.
Team Building - Lead recruitment, onboarding, and training to build a high-performing service delivery team.

This is your chance to make a lasting impact in clinical leadership. Ready to lead the way? Apply now and shape the future of healthcare!

The job description for this role is the 'BAU' following initial site and service mobilisation and travel across the Region and to other Regions will be expected.

We're proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.

MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.

We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.

Please note;

• If you do not upload a CV or Resume, your application will not be considered.
• This role is not eligible for sponsorship and successful applicants must have the right to work in the UK from day one of employment.
• We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications.

• Job Family MSUK
• Job Function Clinical
• Pay Type Salary