Service Client-Jobs in Spanien

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At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group.

Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent.

Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society.

We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.

Aberdeen comprises three businesses: interactive investor (ii), Investments, and Adviser, each focusing on meeting and adapting to our clients’ evolving needs:

• interactive investor: the UK’s second largest direct-to-consumer investment platform, enabling individuals in the UK to plan, save, and invest in the way that works for them.
• Our Adviser business: provides financial planning solutions and technology for UK financial advisers, creating value for their customers.
• Our Investments business: a specialist asset manager focusing on areas where we have strength and scale, capitalizing on key market themes through public markets or alternative asset classes.

About the Department

The Technology function oversees all information systems and technology capabilities, including system design, programming, network planning, budget management, database management, and computer operations.

We seek a proactive and agile Systems Analyst to join our Client Tribe, working to deliver excellent digital experiences and services for clients and colleagues. The tribe consists of three squads managing technology across the full client value chain, from marketing and sales to onboarding and client service.

About the Role

This role focuses on supporting the delivery of client data across the firm, which is crucial to our strategy and enables the business and clients. You will bridge the gap between business stakeholders and technical teams, ensuring data solutions built on our Snowflake data warehouse meet the needs of clients, distribution, product, and investment teams.

This is an infrastructure role. You will collaborate with data engineers, technical leads, product owners, and reporting teams to define requirements, prepare and validate data outputs, and improve the quality and usability of our reporting solutions. We seek a flexible, driven individual to help shape the future of the client experience at Aberdeen.

Key Responsibilities

• Engage with internal stakeholders to understand reporting needs related to client data.
• Translate business requirements into clear, actionable user stories and acceptance criteria for the data engineering team.
• Identify opportunities to streamline reporting processes and improve data accessibility for end users.
• Maintain documentation of data definitions, business rules, and reporting logic to support transparency and governance.
• Contribute to the continuous improvement of Agile practices, participating in sprint planning, retrospectives, and backlog grooming.
• Identify opportunities to reuse existing functionality, simplify processes, and leverage configuration to accelerate delivery.
• Utilize AI and automation technology to enhance the analyst role and share best practices with colleagues.

About the Candidate

The ideal candidate will possess:

• Proven experience as a Systems Analyst
• Familiarity with Snowflake or similar cloud-based data warehouse platforms.
• Ability to think from the perspective of end users, focusing on usability, clarity, and business value.
• Experience working in Agile teams, with tools like Jira, Confluence, or Azure DevOps.
• Strong analytical skills to interpret complex investment data and identify trends or anomalies.
• Experience with reporting tools such as Power BI, Tableau, or Excel dashboards, and familiarity with SQL and Python for querying and validating data.

We are proud to be a Disability Confident Employer. If you have a disability and wish to apply under the Disability Confident Scheme, please notify us in the candidate questionnaire. Our team will support you through your application.

We offer an environment where you can learn, get involved, and be supported. Benefits include 40 days’ annual leave, a 16% pension contribution, discretionary bonus, private healthcare, and flexible benefits like gym discounts, season ticket loans, and employee discounts. More details can be found on our benefits page.

Our Business

Our goal is to enable clients to be better investors. Our business is structured around three growth areas focused on evolving client needs. Learn more about what we do.

An Inclusive Way of Working

We support flexible working arrangements, combining face-to-face collaboration with remote work to suit individual and team needs. Diversity and inclusion are central to our culture.