Service Client à Grande-Bretagne

Analytics & Sales Programme (German speakers) January & March 2026 start dates
Location: London
Business Area: Sales and Client Service
Ref #10045582

The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program, you will apply your knowledge by assisting our clients in the Analytics department.

In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximize the value of Bloomberg's products. On any given day we respond to over 12,000 queries in more than 15 languages. From educating a portfolio manager on Bloomberg's risk management solutions to helping a trader use our functionality to discover new sources of market liquidity - the variety of problems we solve is immense.

Bloomberg is constantly innovating, and Analytics plays a key role in ensuring clients are educated on new products and enhancements through proactive upskilling, on‑site training and seminars. We also work in conjunction with Sales to deliver strategic initiatives, support product roll‑out and onboard clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter.

• As you deepen your knowledge, you will have the opportunity to enter our sales department. In Sales, we are the face of Bloomberg for our clients; consultative and entrepreneurial, we manage client relationships, while striving to continually grow revenue by identifying new business opportunities. We spend our time with our clients, understanding their business goals and outpacing their expectations.
• Guided by curiosity and purpose, we work to understand their workflows and present them with the most appropriate solutions across our range of enterprise offerings.

You will start by completing our comprehensive Analytics & Sales training program, covering all aspects of the financial markets: industry principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer!

You will join one of our Analytics teams, delivering exceptional customer support to our clients by providing fast and accurate solutions to their queries, while continuing to develop your knowledge through asset class and workflow specialist training.

There are multiple opportunities to further your career across the department or the company, with most Analytics representatives progressing towards opportunities in Sales. You may also develop into a specialized support role in our Advanced Team and in time take on a leadership role.

• Provide 24/7 support for Bloomberg Professional Service users worldwide via the Helpdesk and the 'Instant Bloomberg' chat system, responding to over 12,000 queries daily.
• Educate and assist clients on Bloomberg's risk‑management solutions, analytical tools, and product features.
• Upskill clients on new products and enhancements, delivering technology support and on‑site training and seminars.
• Collaborate with Sales to deliver strategic initiatives, support product roll‑outs, and onboard clients.
• In the Sales track, manage client relationships, identify new business opportunities, and present appropriate Bloomberg solutions.
• Continuously deepen industry knowledge and potentially progress into a specialized or leadership role within the department.

• Business fluency in German and English (written and verbal).
• Eligibility for the UK Skilled Worker visa under the New Entrant Requirements.
• Bachelor's degree (or above) or relevant work experience.
• Ability to multitask and resolve client inquiries while proactively identifying sustainable workflow solutions.
• Strong interest and knowledge of financial markets and a drive to work in financial services.
• Excellent critical‑thinking, problem‑solving, and adaptability skills.
• Demonstrated resilience and agility in a fast‑paced environment.
• Commitment to achieving the highest levels of efficiency and effectiveness.
• Ambition to pursue a client‑facing career with a strong interest in relationship management and sales.
• Outstanding written and verbal communication skills.
• Willingness and ability to travel across EMEA to meet business needs.
• Flexibility to occasionally work weekends or on bank holidays (weekday off in lieu).
• Desirable: exposure to Python or other coding languages.
• Desirable: previous experience engaging clients in a relationship‑management capacity.
• Desirable: beginner to intermediate experience with Excel and/or VBA.

Sponsorship is available for this role. To be eligible you must meet the UK Skilled Worker New Entrant Requirements, which apply if you meet at least one of the following criteria: age under 26, working toward a recognised professional qualification, working toward full registration or chartered status with the relevant professional body, or recent UK student or graduate route permission within the last two years.

If This Sounds Like You, Apply if you think we’re a good match. We’ll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at https://www.bloomberg.com/company/.