Retail Assistant jobs in United Kingdom

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Client: Gray Dawes Travel

Location: Warrington, Cheshire

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 31.05.2025

Expiry Date: 15.07.2025

Gray Dawes Travel is a multi-award-winning, global travel management company with offices in the United Kingdom, Australia, The Netherlands, and the United States. Established in 1865, we’re constantly growing by using technology and our passion for what we do to keep evolving.

With a focus on offering our clients a high touch, high tech, high content experience, Gray Dawes is committed to understanding our clients’ culture, brand values, and business objectives to deliver exceptional service. We provide the best corporate travel fares, innovative itineraries, online tools, and experienced consultants, acting as an extension of our clients’ own organizations.

If this sounds like something you want to be part of, we’d love to hear from you. We offer a fantastic work environment with benefits and perks typical of a forward-thinking, people-focused organization. We’re always looking for skilled and motivated individuals to join the Gray Dawes family.

We are recruiting an experienced Business Travel Consultant to join our Manchester-based team. The role is primarily based in our Manchester office, with hybrid working options available. This is an exciting time to join us as we expand our global operations.

• Provide high levels of customer service by handling enquiries and reservations professionally, arranging and confirming bookings, and building traveller profiles to meet their needs
• Research for clients to secure the best deals
• Process E-tickets and travel documentation
• Offer advice on visas, passport requirements, vaccinations, and available options for each itinerary
• Handle refunds and cancellations
• Support and train new staff members

• A motivated, passionate individual with previous experience in business travel
• Experience using GDS platforms
• Excellent telephone manner, verbal reasoning skills, and attention to detail
• Availability to work between 8 am and 6 pm on a rota basis and attend out-of-hours training if required

We value our people and encourage them to be their best selves. Our benefits include:

• Competitive annual leave plus bank holidays
• Private healthcare (currently under review)
• Volunteering days with our charity partner