Luxury Hotel Retail Manager — Lead High-End Outlets

Trades Workforce Solutions; United Kingdom; On-site; GBP 35,000 - 41,000; Full time

Job summary

A leading hospitality recruitment agency is seeking an experienced Retail Manager to oversee luxury goods and golf retail operations at a prestigious resort in South Wales. The role involves inspiring retail teams, ensuring efficient stock management, and aligning retail strategies with a top-notch guest experience. Competitive compensation includes a basic salary and service charge, along with numerous benefits such as paid overtime, career development, and exclusive discounts.

Benefits

Paid overtime

Personalised career development opportunities

Free parking

Healthcare Cash Plans

NEST Pension Scheme

Leisure Club Membership

Cycle2Work Scheme

Long Service Holidays

Retail Discounts Platform

Discounted Spa Treatments & Spa Retail

Discounted Accommodation Rates

Discounted Conference & Banqueting Rates

Discounted Golf Retail

Qualifications

• Experience as a Retail Manager in a luxury or resort setting.
• Strong understanding of customer service excellence.
• Ability to manage stock and product selections effectively.

Responsibilities

• Lead and inspire retail teams across high-end outlets.
• Ensure commercial effectiveness of all retail areas.
• Manage stock levels, product selection, and planning.
• Support team motivation and performance.
• Collaborate with leadership for aligned guest experience.

Skills

Leadership

Customer service

Stock management

Team motivation

Job description

A leading hospitality recruitment agency is seeking an experienced Retail Manager to oversee luxury goods and golf retail operations at a prestigious resort in South Wales. The role involves inspiring retail teams, ensuring efficient stock management, and aligning retail strategies with a top-notch guest experience. Competitive compensation includes a basic salary and service charge, along with numerous benefits such as paid overtime, career development, and exclusive discounts.