puestos de Restaurant Manager en Gran Bretaña

Seeking an experienced and dynamic Hotel Manager with a hands‑on approach to oversee the daily operations of our small boutique hotel in a beautiful loch side setting in the Glencoe area. The successful candidate will be responsible for ensuring exceptional guest services, managing staff, and maintaining high standards of quality and efficiency.

• Lead and supervise all hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
• Develop and implement operational policies and procedures to optimise efficiency and guest satisfaction.
• Oversee staff recruitment, training, and performance management, fostering a positive team environment.
• Ensure compliance with health and safety regulations, as well as legal requirements related to hospitality operations.
• Manage guest relations by addressing complaints promptly and ensuring a high standard of customer service.
• Coordinate with vendors and suppliers to maintain inventory levels and service quality.
• Monitor financial performance, including budgeting, forecasting, and cost control measures.
• Promote the hotel’s services through marketing initiatives and community engagement activities.
• Maintain a welcoming atmosphere that reflects the hotel’s brand values and commitment to excellence.