Restaurant Shift / Floor Manager

Tim Hortons; Leicester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular international restaurant chain in Leicester is seeking a Restaurant Shift / Floor Manager. The role involves leading a team to deliver excellent customer service, managing operations, and driving performance. Ideal candidates will have previous restaurant management experience or be strong assistants ready to step up. This position offers a competitive salary and opportunities for career growth within a supportive team environment.

Benefits

Staff meals & discount

Competitive salary and benefits

Career growth and development opportunities

Qualifications

• Previous restaurant management experience or strong assistant ready to step up.
• Hands-on, can-do attitude.
• Calm under pressure, thriving in fast-paced environments.

Responsibilities

• Support leading and inspiring an energetic team to deliver the best customer experience.
• Manage stock, schedules, training, and operational elements.
• Drive performance, quality, and customer satisfaction every shift.

Skills

Leadership

Communication

Multi-tasking

Customer service

Job description

Job Description

Restaurant Shift / Floor Manager

Location: LE1 4FB

Salary: £12.82 + Bonus Scheme

Tim Hortons has an ever‑growing presence in the UK and we need great people like you to join us!!

Are you a natural leader with a passion for food, people, and world‑class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day‑to‑day operation.

Tim Hortons is part of the fabric of Canada. With over 5,000 quick‑service restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee. We have an ever‑growing presence in the U.K., and we have exciting plans to expand over the UK in the next 10 years.

We prioritise the customers in everything we do, and we are looking for an outgoing Shift Manager to join the team and ensure that we continue to have an exceptional brand. In return, you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.

WHAT YOU’LL DO

• Support leading and inspiring an energetic team to deliver the best customer experience.
• Keep things running smoothly, from the customer lobby to the back‑of‑house operation.
• Drive performance, quality, and customer satisfaction every shift.
• Manage stock, schedules, training and all those operational bits.

WHAT WE’RE LOOKING FOR

• Previous restaurant management experience (or strong assistant ready to step up).
• A hands‑on, can‑do attitude.
• Love for food, people, and building a buzz.
• Calm under pressure – fast‑paced? You thrive in it.
• Excellent communication and leadership skills.

SO…WHAT’S IN IT FOR YOU

• A supportive, inclusive, and ambitious team.
• A chance to truly make an impact.
• Staff meals & discount.
• Opportunities to grow with a fun, expanding team.
• Supportive, upbeat working environment.
• Career growth and development opportunities.
• Competitive salary and benefits.
• If you’re ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you.