Restaurant Team Leader

Gordon Ramsay Restaurants; Greater London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A prestigious restaurant group is seeking a dedicated front-of-house manager to train staff on menus and service, develop effective seating plans, and ensure high standards of customer care. The ideal candidate will have strong communication skills and be able to manage customer notes, ensuring all requests are met. This role offers full-time employment with benefits including bonus, overtime, and tips, and an immediate start is available.

Benefits

Bonus

Overtime

Tips

Qualifications

• Experience in a front-of-house management role is required.
• Advanced English language skills are necessary.

Responsibilities

• Train staff on food and drink menus and service orders.
• Develop effective seating plans for smooth operations.
• Communicate effectively with kitchen and management.
• Manage customer notes like allergies and special requests.
• Maintain high service standards and train front-of-house staff.
• Foster a positive team environment.
• Conduct closing duties efficiently.

Skills

Communication skills

Team management

Customer service

Problem-solving

Job description

• Train staff on the food and drinks menu as well as the order of service.
• Develop and implement effective seating plans, adjusting as necessary during service to ensure smooth operations.
• Communicate effectively with the kitchen and senior management throughout the service.
• Manage customer notes, including birthdays, allergies, and special requests, ensuring they are communicated and addressed.
• Maintain high standards of service and ensure all front-of-house staff adhere to these standards, providing exceptional customer care from arrival to departure.
• Foster a positive and productive team environment throughout the shift.
• Conduct closing duties efficiently.

Experience: Required

Languages: English – Advanced

Employment: Full-time

Benefits: Bonus, overtime, tips

Starting time: Immediate start!

About Gordon Ramsay Restaurants

Gordon Ramsay Restaurants is the restaurant business of acclaimed chef, restaurateur and TV personality-Gordon Ramsay. The group has 39 restaurants in the UK and a further 34 internationally including USA, Dubai, France & Singapore.