Restaurant & Outlet Manager - Gloucester

Hotel Indigo; Gloucester; On-site; GBP 30,000 - 38,000; Full time

Job summary

A vibrant hotel in Gloucester seeks a dynamic Restaurant and Outlet Manager to lead and inspire the team in providing exceptional service. Candidates should possess strong leadership skills, experience in restaurant management, and a passion for luxury experiences. The role offers competitive remuneration and opportunities for career growth within a global company.

Benefits

Up to £38,000 per annum

Paid holidays

Discounted hotel rates

Employee Assistance Programme

Qualifications

• Experience working in a restaurant as an Assistant Manager or Manager.
• Availability to work 40 hours across various shifts, including weekends.
• Experience in training and mentoring employees.

Responsibilities

• Manage the floor and ensure personalized service for guests.
• Assist in training and developing the F&B team.
• Handle service quality and recoveries.

Skills

People management skills

Attention to detail

Service recovery

Leadership

Luxury service

Job description

Restaurant & Outlet Manager - Gloucester

Hotel Indigo Gloucester is on the lookout for a dynamic Restaurant and Outlets Manager to inspire and lead in our brand-new, highly anticipated hotel opening. Join the excitement and become part of the Hotel Indigo family!

Hotel Indigo Gloucester is set to open in 2026, offering a free‑spirited experience for our guests enriched with local culture. Nestled in the heart of the neighbourhood and built on the site of the White Priory, we embrace the concept of storytelling‑by‑design. Artefacts rescued from the site are now showcased in the Gloucester Museum, linking our hotel to this city’s multi‑layered history. As Gloucester thrives with its diverse industries and culture, Hotel Indigo will become a vibrant part of the city’s evolving narrative.

Responsibilities

As a Restaurant and Outlets Manager, your day‑to‑day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing)...

• Managing the floor on your shift, ensuring that guests are provided with a personalised service and their requirements are catered to
• Assist with high‑level service recoveries and ensure consistent service quality
• Assist our Operations Manager to train and develop the F&B team in the restaurant and outlets, leading by example and promoting internal progression

Qualifications

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has....

• Availability to work 40 hours across a variety of shift times, weekend and evening availability is essential
• Experience working within a restaurant as either an Assistant Manager or Manager
• People management skills, ideally having been involved in the training and mentoring of employees and supported in some level the recruitment of new starters
• Hunger for success in the form of a high standard service, you will pay close attention to detail and have experience dealing with service recoveries
• To be a confident leader who enjoys to lead by example!
• Passion for providing luxury experiences, not shy to go above and beyond to personalise our Guests stay and provide your local wisdom to enhance their experience
• Ability to work together in the team with guests as our centre focus!

Benefits

Financial security - Up to 38,000.00 per annum, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus Tronc paid monthly if in eligible role.

Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.

Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.

Wellbeing - generous maternity / paternity pay, employee assistance programme available 24 / 7 and access to mental health first‑aiders.

If you are looking to join a Hotel company where you can be your authentic self , unite a shared passion for local discovery and celebrate your creative and fun‑loving nature ....click apply today to see where this adventure could take you!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Hotel Indigo is an upper‑upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.

Bring your story, to inspire new ones.

Don't quite meet every single requirement, but still believe you're a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.