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Job Title: Customer Service and Business Development Specialist

Old Mutual

Greater London, United Kingdom

Other

Yes

d2fb740638f9

19

12.08.2025

26.09.2025

This role involves providing advice on specific products to designated markets, achieving results through individual efforts, and building strong customer relationships.

• Providing quality customer service and identifying opportunities for new business or retention.
• Analyzing problems to find the best solutions, which could be technical or professional.
• Receiving visitors and assisting with information requests.
• Managing customer data in CRM systems to support business activities.
• Clarifying customer needs and tailoring presentations to decision-makers.
• Developing relationships with potential clients and maintaining ongoing communication.
• Ensuring operational compliance with organizational policies and regulations.
• Monitoring sales data and market trends to identify business development opportunities.
• Building a professional network and representing the organization at sector events.
• Conducting research using primary data sources and business intelligence tools.
• Participating in networking to enhance organizational influence and reputation.

• Grade 12 (Matric)
• Valid driver's license and own car
• FAIS Compliance (NQF Level 5 FSCA Approved Qualification)
• Clear criminal and credit checks
• At least 3 years of sales experience
• Computer literacy (MS Word, PowerPoint, Outlook)
• Excellent communication skills
• Presentation skills are advantageous

There is no closing date; applications are accepted continuously. Qualified applicants will be reviewed and considered for available vacancies.

Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships

Action Oriented, Balances Stakeholders, Builds Networks, Collaborates, Communicates Effectively, Customer Focus, Drives Results, Ensures Accountability

NQF Level 5 - Higher, Advanced or Occupational Certificate or equivalent

30 January 2026, 23:59