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A leading global engineering services firm is seeking an Engagement Manager to oversee complex client projects. This role involves ensuring delivery excellence, client satisfaction, and financial performance. The ideal candidate will have experience in service-based contracts, particularly within telecommunications or technology, and possess strong project management and ITIL skills. The position offers hybrid working options and opportunities for personal growth and development within a diverse and inclusive workplace.
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life‑saving robots, our digital and software technology experts think outside the box to provide unique R&D and engineering services across all industries. Join us for a career full of opportunities where you can make a difference and where no two days are the same.
As an Engagement Manager, you will take full ownership of complex client projects that are service based contracts, ensuring delivery excellence, financial performance and client satisfaction. You will manage engagements through their entire lifecycle, from start‑up to close‑down, driving compliance with UK project governance standards and contractual obligations. Your responsibilities include overseeing risk and issue management, financial reporting, invoicing and change control, while motivating teams and maintaining clear communication with stakeholders. You will also identify opportunities for additional business, ensure accurate forecasting and deliver projects on time and within budget, all while meeting or exceeding client expectations.
We are looking for an Engagement Manager with a proven track record of delivering complex service‑based contracts end‑to‑end, ideally within the telecommunications or technology sector. You bring expertise in ITIL processes, customer support operations and formal project management methodologies, combined with strong consulting skills and the ability to manage distributed teams across multiple clients and environments.
Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. With a heritage of over 55 years, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of business needs.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.